Vendor RFI Questionnaire
Ripple Property Management is charting an exciting course of expansive growth across Alberta, and we are seeking best-in-class vendor partners to join us on this journey. We invite you to complete this Supplier Information Questionnaire. This is the first step in our Request for Information (RFI) process, designed to help us understand your company's services, capabilities, and commitment to excellence. We look forward to exploring how your expertise can contribute to the mutual success of our partnership, benefitting both your company and our managed properties and clients throughout the region.
Are you willing to provide additional information regarding your company?
Yes
No
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Your Companies Information (Page 1/3)
Company Name
Your Company's Name
Company Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Main Contact Person's Name
First Name
Last Name
Main Contact Person's Phone Number
Please enter a valid phone number.
Main Contact Person's Email
example@example.com
Company Phone Number (The Number We Call for Service)
Please enter a valid phone number.
Company Website (If Applicable)
Years in Business
Do you offer a Service Level Agreement (SLA)?
Yes
No
Service Areas
Calgary
Edmonton
Airdrie
Okotoks
Strathmore
Chstermere
Red Deer
Cochrane
Rocky View County
Brooks
Crossfield
Tsuu T'ina Nation
Wheatland County
Mountain Parks Access
Canmore / Banff
High River
Crowsnest Pass
Other
Kindly provide a digital copy of your Pricing Catalog / Brochure / SLA
Browse Files
Drag and drop files here
Choose a file
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Type of Services Provided including Subcontracting (Page 2/3)
Plumbing and Drainage
Plumbing - General Repairs (Leaks, Fittings, Replacements)
Plumbing - New Installations (Toilet, Bathtub, Fixtures)
Plumbing - Commercial (Commercial Boilers)
Drain Cleaning / Sewer Line Services
Foundation or Basement Leak Repairs
Other
Electrical, HVAC, and Fire Systems
Electrical Services (Repairs, Wiring, Panels, Fixtures)
HVAC - Heating / Air Conditioning Services
HVAC - Chiller Systems
HVAC - Cleaning (Vent Cleaning)
HVAC - Commercial
Fire Alarm & Life Safety Inspections
Other
Carpentry, Doors, & Windows
Carpentry / Millwork (Repairs, Cabinetry, Framing)
Locksmith / Security Hardware
Window/Glass Repairs
Window Replacement
Blinds Installation / Replacement
Other
Interior Finishing
Painting & Drywall
Unit / Property Cleaning
Carpet Cleaning
Junk / Trash Removal
Other
Exterior & Structural
Roofing & Siding
Landscaping
Snow Removal
Irrigation / Sprinkler Services (Winterization, Repairs)
Signage Installation / Maintenance
Garage Door (Repair)
Structural/Concrete Repair
Balcony Railing & Guardrail Repair
Tree Removal / Arborist Services
Other
Specialty & Inspections
Property / Unit Inspections (Field Work)
Elevator Watch for Move In/Out (Pad Elevator, Lock Elevator, Provide Security While Front Doors are Open)
Restoration & Disaster Recovery (Fire, Flood, Mold)
Pest Control
Build-Out Deficiencies (New Construction or Turnover Fixes)
Asbestos & Hazardous Materials Testing
Building Envelope Consulting
Other
Security & Others
On-Call / Emergency Security Services
General Security Services
Camera Systems
Access Control (Fobs and Intercoms)
Elevator Maintenance
Parking Lot Maintenance / Line Painting
Waste Bin Services
Pressure Washing
Property Photography
Legal Counsel (Condo/Tenancy)
Roof Anchor / Fall Arrest Certification
Odd-Jobber
General Laborer
Site Support Specialist
Other
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Info Regarding Types of Services Selected (Page 3/3)
Quote Fee - What is your standard Diagnostic or Assessment Fee?
(Please specify if this fee is waived upon acceptance of the repair.)
Hourly Rate - What is your standard hourly rate (per person)?
Minimum Service Fee - Is there a minimum service fee or travel charge for local call-outs (e.g., 1-hour minimum)?
Emergency Service (24/7) - Do you offer 24/7 After-Hours or Emergency Call-Out Services?
Yes
No
After-Hours Cost - If Yes to 24/7 service, what is the standard After-Hours Surcharge (flat fee or percentage markup)?
How many jobs can you complete simultaneously
1 Job Per Timeslot
2 Jobs Per Timeslot
3 Jobs Per Timeslot
4 Jobs Per Timeslot
5 Jobs Per Timeslot
More than 5 but less than 10 Jobs Per Time Slot
More than 10 Jobs Per Time slot
WCB Compliance - Do you have valid Workers' Compensation Board (WCB) coverage, and can you provide a Letter of Good Standing?
Yes
No
Liability Insurance - Can you provide a Certificate of Insurance (COI)?
Yes
No
To ensure seamless coordination, clear auditing, and zero missed requests across our diverse teams, we rely on a strictly centralized intake process for all communications, whether routine or urgent. We've learned the hard way that when requests are scattered across different apps, texts, or instant messages, critical action items inevitably get lost, leading to delays and confusion over who asked for what and when. By standardizing on email, we ensure every interaction is logged, searchable, and immediately accessible to the necessary parties, creating a robust, documented workflow that guarantees accountability and continuity, especially when an emergency hits.
This leads to our key question: Are you able to take ALL requests and communicate via Email for both general/routine and emergency scenarios? (This does not include after-hours emergencies, which will be called in).
Yes: We can handle all requests (General and Emergency) via email and/or online platform within 1 business hour.
No (General Only): We can handle general/routine requests via email and/or online platform, but not emergency requests.
Other
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Thank you for participating!
We will reach out once the team has reviewed your submission.
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