Thank you for taking the time to share your concerns with the Kiyooka Ohe Arts Centre (KOAC). This form provides a confidential way to report any incidents, behaviours, or situations that may have caused harm, discomfort, or raised safety concerns within our community, programs, facilities, or grounds. Your report—whether submitted anonymously or with your name—helps us uphold KOAC’s commitment to maintaining a safe, respectful, and inclusive environment for all artists, visitors, volunteers, and staff. Please share as much information as you feel comfortable; all submissions will be reviewed with care, discretion, and attention to the wellbeing of everyone involved.
The content of this form goes directly to Board Chair Jesse Bonner and will not contain any identifying data unless you opt to share contact information in your written responses in the form.
In situations involving the Board Chair, you can choose to instead email info@koartscentre.org
NOTE REGARDING CONFIDENTIALITY:
If requested by the complainant and lawfully possible, steps will be taken to keep the complainant’s identity confidential. Please note, should you choose not to identify yourself during the reporting of the incident we will not be able to contact you, and may not be able to enforce the policy to the fullest extent. If you wish to be contacted about how this incident is being investigated and what actions will be taken, you will need to provide a way to contact you, but you can request that your contact information remain confidential and anonymous where possible.
WHAT HAPPENS AFTER A COMPLAINT/CONCERN HAS BEEN RECEIVED:
A detailed investigation will be conducted, which may include interviewing the complainant when possible (if contact information is provided), the alleged offender(s) and any other person who may provide information. Information received will be held in the strictest confidence possible. Alleged offenders will be informed that a complaint has been received, however the complainant will remain anonymous, unless otherwise discussed between the complainant and the panel.
INVESTIGATION OF COMPLAINTS AND CONCERNS:
Reports will be handled on a case by case basis, beginning with a conversation between the complainant and a two-person panel made up of one board member and one staff member.
Upon submitting a complaint or concern, the complainant will be replied to (if a contact email is provided) in a timely manner of no longer than 2 business days. The investigation will be conducted by a panel of impartial staff and board members.
It is our hope to make this process as comfortable and unbiased as possible as we navigate the delicate nature of our community/work environment and the uniqueness of each situation.
The investigation will begin to be conducted within 7 business days from the initial report.
The investigation may include, but is not limited to, the following:
- Further conversations with the complainant to gather information;
- Gathering external third party information/verification;
- Contacting the accused to discuss the complaint.
Once the investigation is completed, the panel will provide to the Board a written report of recommendations to address the complaint, which may include, but not be limited to, the following:
- Disciplinary action of the person responsible for the behaviour (if an employee)
- Requirement to provide a formal apology
- Facilitation of appropriate mediation or counselling for those involved
- Suspension, termination, or removal of the individual or employee from their role or position
- Discussion with the aggressor regarding expected and appropriate workplace behavior and responsibilities
- Implementation of internal policies and/or measures to prevent the occurrence from happening again
Please use the form below to share the details of your concern or incident in as much detail as you feel comfortable. Your responses will guide the next steps in the review and investigation process.