Tax Preparation Engagement Letter
C & F Trusted Services LLC
117 White oak rd NE.
Ludowici, GA 31316
1. **Purpose of Engagement**
This Engagement Letter sets forth the terms, responsibilities, and expectations between C & F Trusted Services LLC (“Company”) and the undersigned Client (“Client”) regarding the preparation and filing of Client’s federal and state income tax returns, consultation services, back tax filings, amendments, and any related matters.
2. **Company Duties**
The Company agrees to:
• Prepare and file Client’s federal and/or state tax returns truthfully, ethically, and accurately, based solely on documents and information submitted by the Client.
• Review all Client-provided documentation and complete applicable due diligence requirements, while assuming the truth and accuracy of all documents provided.
• Maintain confidentiality and security of all Client information.
• File tax returns in compliance with IRS rules, regulations, and professional ethical standards.
• Provide consultation services when requested.
3. **Client Duties**
The Client agrees to:
• Provide accurate, complete, and timely information required for filing.
• Promptly review returns before submission to confirm accuracy.
• Maintain IRS.gov and ID.me account access to ensure all wage and income documents are available.
• Pay all fees in accordance with the Company’s payment terms.
• Accept full responsibility for the accuracy of information provided.
4. **Tax Preparer Due Diligence**
• The Company and its preparers will review all documentation submitted by the Client for reasonableness and completeness.
• The Company will assume the truthfulness and accuracy of all Client-provided information.
• Client acknowledges that any false or incomplete documents provided are the sole responsibility of the Client, and the Company is not liable for penalties or consequences arising from such documents.
5. **Fees & Payment Terms**
• Tax Preparation Fees: Payment is due upon filing or consultation.
• Collection Policy: If payment is not received within 60 days, a $250 collection fee will be added.
• Overdue Balances: Unpaid balances will accrue 10% interest monthly until paid in full.
• Refund Advance Option: Clients due a refund may request an internal credit of up to $1,500 for 60 days, to be deducted from their refund if opted in.
• Clients with Garnishments/Liens: If refund is reduced due to garnishment, levy, or lien, Client must pay Company directly.
• Back Taxes Filing: 50% deposit required upfront.
• Back Taxes Consultation Fee: $100 non-refundable.
• Tax Amendments: Additional fees apply for amended returns, ranging from $200 to $650, depending on the type of adjustment.
• Administration Costs: Additional copies of prior-year tax returns are subject to an administrative fee:
• $40 per year (paper copies)
• $25 per year (electronic copies)
• Requests generally limited to the past 3 tax years, unless otherwise required by law.
6. **Collections**
• Accounts sent to collections may be reported under the Fair Credit Reporting Act (FCRA).
• Client remains fully responsible for payment of all outstanding balances and related collection fees.
7. **Tax Advance Loan Program (Optional)**
Clients may apply for a tax advance loan if they qualify.
• Approval and loan amount are determined by the tax bank.
• Approved loan amounts range from $500 to $7,500.
• Tax advances are only available between January 2 and February 28 of each tax year.
• Once the tax return is submitted for a loan request, the return cannot be altered or withdrawn.
• The loan carries an APR of 36.99-38.99%.
• All loan amounts are required to be repaid directly to the tax funding bank.
**Loan Acknowledgment & Request**
Client must select one option:
☐ Option 1: Request loan amount between $500–$1,000
☐ Option 2: Request loan amount between $500–$7,500
☐ Option 3: I decline a tax advance loan
Elected: {weOffer}
8. **Audit Protection Service (Optional)**
Clients may request audit protection services for an additional fee (discussed separately at the time of filing).
• If selected, Client will be assigned a Tax Attorney, CPA, or Enrolled Agent (EA) in the event of an IRS or State audit.
• Audit protection includes representation, response assistance, and case handling related to the filed return.
• Client must opt in at the time of filing.
**Audit Protection Acknowledgment**
Client must select one option:
☐ Yes, I request audit protection services
☐ No, I decline audit protection services
Elected:
9. **Privacy Policy**
• The Company will not disclose Client information to anyone not expressly authorized in writing.
• Records are stored securely in compliance with federal and state laws.
10. **Authorizations**
By signing this agreement, Client authorizes the Company to:
• Prepare, process, and file tax returns.
• Communicate by phone, email, and text.
• Release tax information to lenders upon Client’s request.
• Use photo, video, or likeness of Client taken in office for commercial or training use.
• Provide updates through text or electronic notifications.
11. **Company Rights**
The Company reserves the right to terminate services if:
• Client fails to provide documents timely.
• An ethical or legal conflict arises.
• Client engages in defamation against the Company or its staff (including social media).
12. **Waiver of Liability**
• The Company is not responsible for errors resulting from missing or false information provided by the Client.
• The Client must review their tax return prior to filing; failure to do so releases the Company from liability.
• If the Client fails to verify wage/income transcripts or resolve ID.me account issues, the Company is not responsible for unfiled or missed documents.
13. **Acknowledgment & Agreement**
By signing below, Client acknowledges and agrees to the above terms and authorizations.
Client Name: _{Full} _
Signature: ____{ssn}_____
Spouse Name {spouseFull}
Signature: ____{ssn38}____
Date: ___{dateSigned78}____
Accepted: C & F Trusted Services LLC
Date: ___{dateSigned78}_
Client service agreement confirmed
{dateSigned78}
I {Full} confirmed that all information I entered here is accurate and true and hold tax preparer and company harmless for any forms & document I may have left off if any.
I allow C & F Trusted Services LLC to capture my sensitive data like personal ID, government ID, social security number (SSN), and other tax information needed to file my tax return.
I understand tax preparation is a paid service for
