0-10 points: Strong Foundation
Your organization appears to have solid people practices in place, though there may still be opportunities for improvement.
11-20 points: Emerging Risks
Some people-related challenges may be limiting performance, engagement, or growth.
21-30 points: Significant Hidden Costs
Leadership, accountability, onboarding, communication, or employee experience issues may be creating meaningful organizational risk.
31-40 points: High Priority
People challenges are likely having a substantial impact on performance, retention, productivity, and organizational effectiveness.
The Hidden People Cost Score is designed to identify potential areas of concern. The People & Performance Snapshot goes deeper by helping leaders uncover root causes, identify priority risks, and create a practical action plan for improvement.