Customer Survey... end of 2025

2025 End-Of-Year Customer Survey

Thank you for choosing to participate in our short annual survey where you will become a Winner!
As we wrap up another eventful year, we're counting on your help to improve our standard of service during 2026.

We appreciate your time and everyone will be a winner!
- The first 50 survey responses submitted during December will receive a £10.00 Amazon gift card
- All other entrants will receive a discount coupon for use online
Awards will be announced on 22nd December 2025
Your details

...so we know who's entered 🙂
Name*

First NameLast Name
Organisation*
Email*
example@example.com
Where have we made the biggest positive difference for you this year?*
We want to help to fix your biggest pain points! How would you rank the following values in order of importance?*
Any points in our buying or delivery process which you find slow, unclear, or frustrating? Tell us about it!*
In terms of accuracy, timeliness and order completeness, how would you rate the reliability of Ebrington Medical's product delivery? *

1

2

3

4

5

6

7

8

9

10

1 is Poor, 10 is Brilliant
We'll work on improving our reliability for you. Please tell us what went wrong so we can fix it.*
Are there medical products (excluding pharma items) which you are unable to source from Ebrington Medical or are purchasing elsewhere for other reasons? Please make us aware*
Looking ahead to 2026, what changes in your service provision should we prepare for?*
What is the likelihood of you recommending Ebrington Medical to another healthcare organisation?*
Please give the main reason for your score, and any other comments you would like to add.*
Should be Empty:

2025 End-Of-Year Customer Survey

Your details