Great Lakes is committed to providing all our patients with exceptional care. When a patient cancels without giving enough notice, they prevent another patient from being seen.
OFFICE TELEHEALTH APPOINTMENTS:
Patients unable to keep a scheduled office or telehealth appointment must notify us at least 24 hours in advance to cancel and/or reschedule the appointment. This notification allows us time to offer another patient an opportunity to be seen. Patients must make every effort to be on time for appointments and to arrive early to complete any necessary paperwork. A $50.00 fee will be incurred for office/telehealth appointments not cancelled and/or rescheduled at least by 2pm the day prior to your scheduled appointment. To cancel your Monday appointment, please call by 2pm on Friday. After you have had 3 late notice cancelations or no-shows, you may be discharged from the practice.
Procedure appointments not cancelled or rescheduled at least 72 hours in advance will incur a $250.00 charge. Cancellation charges are not covered or paid by any insurance company and will be billed directly to the patient. All cancellation fee(s) must be paid in full prior to scheduling future appointments. If you No Show for your scheduled procedure, you will need to pay the $250.00 charge, along with having to see your physician in the office or by telehealth prior to rescheduling your procedure. If you No Show for more than one procedure, you may be discharged from the practice.
Great Lakes Gastroenterology is affiliated with Dayton Gastroenterology. You may see this business name on your insurance Explanation of Benefits. Patients may receive statements from multiple entities after having a procedure. Although the physicians of Great Lakes Gastroenterology may have shareholder interest in external procedure centers, patients may receive separate statements for fees associated with professional services, facility, pathology, infusion services, or other diagnostic testing. If a patient has a procedure performed by any of our physicians at an ambulatory surgical center or a hospital, the patient will receive a bill from that facility for its facility fee as well as from Great Lakes Gastroenterology for applicable professional and ancillary services.
I have received, reviewed, and understand the Great Lakes Gastroenterology financial policy and I agree to be bound by each of its terms and conditions. I also understand and agree that such terms may be amended by the practice from time to time. I understand that I am financially responsible for all charges regardless of payments made by my insurance. I hereby authorize Great Lakes Gastroenterology to release medical information to my insurance company to secure payment of benefits. I also authorize the use of this signature on all insurance submissions and as authorization for payments to be sent to Great Lakes Gastroenterology. This signature authorizes release of medical records to any physicians or health care facility when referred or requested by them for continuity of care. I voluntarily consent to medical care including the routing of diagnostic testing, surgical procedures, and additional medical treatment.