FOBI COMPREHENSIVE PHARAMACY

FOBI COMPREHENSIVE PHARAMACY

FOBI COMPREHENSIVE PHARAMACY

7922 Rosecrans Ave Ste p-2 Paramount Ca, 9073 Tel.562-630-5700
Customer Satisfaction Questionnaire
Name

First NameLast Name

Please evaluate honestly as we conduct this questionnaire to make necessary changes to best serve you .*

	Excellent	Very Good	Good	Fair	Poor	Very Poor
Pharmacy Hours of Operations
Delivery Services for routine daily medications
Timely delivery for STAT medications
Timely delivery for cycle medications
How would you rate our customer services
How would you rate the friendliness and professionalism of our staff
Responses to questions, concerns were addressed in a timely manner
Pharmacist availability to answer questions
How would you rate the accuracy of preprinted forms (MAR, Physician Order & Centrally Store and Destruction records sheets)
Consistency of our Monthly quality control call prior to cycle delivery to review any changes
How would you rate our Pharmacist education trainings
How confident you feel to recommend our services to others

1-Please use this space to add any supporting details of your answers above .
2-What are some suggestions for improvements that Fobi Pharmacy could implement to best support you and those under your care on the medication management process ?

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