Language
English (US)
Spanish (Latin America)
Online Ordering - Customer Service
Please fill out this form to submit a claim regarding your recent online food order.
Full Name
*
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Store Location
*
Please Select
Acai Expres - Aguadilla
Acai Expres - Aibonito
Acai Expres - Arecibo
Acai Expres - Ashford
Acai Expres - Ave 65 Infanteria San Agustin
Acai Expres - Añasco
Acai Expres - Baldrich
Acai Expres - Barceloneta
Acai Expres - Borinquen
Acai Express - Bayamon - Plaza Del Parque
Acai Expres - Bayamon - Santa Rosa
Acai Expres - Beaufort
Acai Expres - Cabo Rojo
Acai Express - Caguas Plaza Centro
Acai Expres - Caguas Sur
Acai Express - Calle Loiza
Acai Expres - Canovanas
Acai Expres - Carolina los Colobos
Acai Expres - Carolina Oriental
Acai Expres - Cary NC
Acai Expres - Condado Moderno
Acai Express - Corozal
Acai Expres - Coto Laurel
Acai Expres - Country Club
Acai Express - Cupey
Acai Expres - Davenport
Acai Expres - Dorado
Acai Express - Doramar
Acai Expres - Duluth, Georgia
Acai Expres - Dummy Location
Acai Expres - Encantada
Acai Express - Fajardo
Acai Expres - Florence
Acai Expres - Garden Hills
Acai Express - Guayama
Acai Expres - Guaynabo - College Park
Acai Expres - Gurabo - Barrio Mamey
Acai Expres - Hartsville
Acai Express - Hatillo
Acai Expres - Hato Rey
Acai Expres - Hormigueros
Acai Expres - Humacao
Acai Expres - Juncos
Acai Expres - Las Piedras
Acai Express - Levittown
Acai Express - Los Palacios
Acai Expres - Los Prados Caguas
Acai Expres - Manati
Acai Expres - Manati Monte Real
Acai Expres - Mayaguez Litoral
Acai Expres - Mayaguez Sultana
Acai Expres - Mayaguez Western Plaza
Acai Expres - Miami
Acai Expres - Montehiedra
Acai Expres - New Braunfels, Texas
Acai Expres - Osceola
Acai Expres - Plaza Guaynabo
Acai Expres - Plaza Trujillo - Trujillo Alto
Acai Expres - Ponce - Coto Laurel
Acai Expres - Ponce - Las Américas
Acai Expres - Ponce - Ponce Town
Acai Expres - Punta Las Marias
Acai Expres - Quebradillas
Acai Expres - Reparto Metropolitano
Acai Express - Rexville
Acai Expres - Rio Grande
Acai Expres - Salinas
Acai Expres - San German
Acai Expres - Santa Isabel
Acai Expres - Toa Baja
Acai Expres - Vega Baja
Acai Expres - Villa Fontana
Acai Expres - Wake Forest
Acai Expres - Yauco
Acai Express - Yabucoa
Type of Claim
*
Rewards Related issue
Missing Item(s)
Incorrect Item(s)
Food Quality Issue
Late Delivery
App Loggin Issue
Damaged Packaging
Checkout Issue
Other (Please specify)
How are you trying to order?
In-Store
Web
IOS APP
Android APP
Doordash
Uber-Eats
Order ID
Date of Order
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Please describe the issue in detail.
*
Upload a photo of the order (if applicable).
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
How would you rate your overall experience with this order?
*
1
2
3
4
5
Submit
Should be Empty: