Clone of Expression of Interest Form

FRM900 - Exit Interview

We’re sorry to see you leave and truly value your perspective on your surf lifesaving experience. Your honest feedback helps us understand why members move on, identify strengths and areas for improvement, and strengthen our club’s culture, communication, and volunteer support. All responses are confidential and will contribute to developing better retention and engagement strategies for the future.
👋 Name:

First NameLast Name
Tenure and Experience
How long were you involved in the club? (active or non active)

6 months of less1 season2 seasons3 seasons4 seasons5 or more seasons
Can you recall what motivated you to become involved in Surf Life Saving? (You can select more than one)

FamilySchool programWanted to perform a community serviceImprove health & fitnessFriends encouragedWanted to compete in surf sportsFor the social aspectOther
In your time what areas of surf life saving were you involved in? (Select all that apply)

PatrollingTraining / AssessingCompetition (Surf Sports)Social EventsOfficialingManagement CommitteesJunior Activities (Nippers)Operation Support ServicesAttending Leadership ProgramsFundraisingYouth ActivitiesOther
Did you sit on any committees?
Reason for Leaving
What was the primary reason you decided to cease your membership with Moore Park Surf Life Saving Club?

Other personal / family / work commitmentsFinancial costsConflict with other volunteers/ personnelToo many demands / expectations on volunteersLost interest / not fun anymoreIll healthLack of information / communication in ClubJoined another Volunteer organisation/ sportBurnout / workloadTravelling requirements (distance/location)Lack of support / recognitionAmount of/relevancy of trainingOther
Was there a specific incident or experience that influenced your decision to leave?
Club Experience
How would you rate your overall experience with the club?

Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A
Were your expectations of the club and its activities met? If not, why do you think that was?
What could have been done to prevent you from leaving the Surf Life Saving movement?
What did you enjoy most about your time with the club?

PatrolsGaining awards / EducationFriendship/ CamaraderieCompetition / SportsCommunity ServiceJunior Activities / NippersYouth Programs/ CampsPersonal DevelopmentFundraisingBeach EnvironmentHealth & Fitness LifestyleMeeting New People / Being in SocietyOther
What aspects in Surf Life Saving did you NOT enjoy?

Volunteer Time Commitments/DemandsToo competitiveLack of Support / Recognition by the ClubAssociation Rules and Regulations option 4Club PoliciesLack of Communication by the ClubPeople in the clubOther
What could be changed or improved to make involvement in our club a better experience for you?
Communication & Support
How would you rate the club’s communication with its members?

Very IneffectiveIneffectiveNeutralEffectiveVery EffectiveN/A
And why do you feel that way?
Did you feel supported and valued as a member?
Were you aware of the opportunities available for you to get involved (e.g., events, patrols, training)?
What communication methods worked for you.
Training & Development
Did you feel the training and development opportunities provided by the club met your needs?
Were there any skills or certifications you wanted to pursue that weren’t available?
If yes, what type.
Club Culture & Environment
How satisfied were you with the club's cluture?

Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A
How would you describe the culture and social environment of the club?
Did you feel included and welcomed by other members?
Did you feel the club fostered teamwork and collaboration effectively?
Any comments?
Feedback on Leadership
How satisfied were you with the club's management?

Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A
Did you feel the leadership team was approachable and open to feedback?
What comments would you like to leave the leadership team?
Suggestions for Improvement
Would you consider rejoining the club in the future?
Why or why not?
Would you recommend Moore Park Surf Life Saving Club to others?
Was there anything extra you wish to expand on any of your responses or wish to provide us with further information that will assist us to improve our services, support, training, communication and retain our surf lifesavers?
We would like to sincerely thank you for your feedback and for the time and commitment you invested while being a part of the Moore Park Surf Life Saving Club. Your input is invaluable to us, and we endeavour to use it to improve the experience for our current and future members.
Thank you!

And we wish you all the best!
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FRM900 - Exit Interview

Tenure and Experience

Reason for Leaving

Club Experience

Communication & Support

Training & Development

Club Culture & Environment

Feedback on Leadership

Suggestions for Improvement