Start the Complaints Process
Please allow our team up to three working days to review and respond during bust periods
Name
*
First Name
Last Name
Email
*
example@example.com
Contact Number
*
Back
Next
About the Sourcing Agent / Deal Packager
Company Name
*
NAPSA Member ID
Please provide if they are a member with us
Are They Registered With Either Government Approved Redress Scheme?
*
Yes - The Property Ombudsman (TPO)
Yes - Property Redress
No - Not Registered With Either
Have you Signed a Contact With the Agent?
*
Yes
No
Have You Paid Any Fees Upfront / After Deal to the Agent?
*
Yes
No
Have Your Completed the Agent's Complaint Process?
*
Yes
No
Please Provide Your Complaint Details
*
Please provide an overview of what the complaint is regarding
Send to Support
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