Pet Boarding Check In Form Template

This form is required for each stay. Kindly submit this form together with your pet’s latest vaccination card before check-in. For the health and safety of all pets, please ensure your pet is fully vaccinated, on monthly flea & tick prevention, feeling well and comfortable around other pets & human.

Note: Pets that appear unwell, show aggressive behaviour, or have incomplete/outdated vaccinations will not be accepted and may need to reschedule their stay. 50% deposit is required to confirm your booking. Please note that deposit is non-refundable.

Owner's Full Name (as per NRIC / Passport)

NRIC/ Passport No

Pet's Name

Pet's Breed & Age

Primary Mobile Number

ie: 60123456789

E-mail

example@example.com

Current Residential Full Address

Pls include full address include house unit number

Upload your pet's latest vaccination record page

Upload your pet's latest vaccination record (front page with name if any)

Statement of Boarding Policy

Vaccination, flea & tick prevention requirements:

To protect the health and safety of all pets in our care, we require documentation confirming that your pet is up-to-date on all vaccinations and is on monthly flea and tick prevention before check-in. Pets that show signs of aggression, appear unwell, lack current vaccinations, or have not completed their full vaccination schedule may not be accepted for boarding, as they may not yet be adequately protected. In such cases, the pet owner may choose to reschedule the boarding date within next 12 months. All paid boarding fees are non-refundable.

Check-in time:

You may bring your pet for check-in anytime between 10am and 5pm. Just let us know your estimated arrival time so we can get everything ready. Full payment is required upon check-in.

Check-out time:

Please pick up your pet between 10am and 12pm. If you need a later check-out, our daycare rates will apply (RM10 per hour, or RM55 for pick-up before 7pm). If your pet isn’t picked up by 7pm, an additional overnight fee will apply.

Important notes:

By proceeding, the pet owner confirms their pet is up to date with vaccinations, on regular flea & tick prevention, free from any known contagious illness or parasites, and understands that exposure risks cannot be completely eliminated in a shared pet environment.

While we cannot guarantee the health of any pet, we will always provide the highest level of care and attention during their stay. Pet owners understand and accept that certain conditions may arise in a boarding environment, such as weight changes, tangled fur, skin sensitivities, respiratory infections, diarrhea, or parasites, and agree not to hold Pups & Play liable for such occurrences.

If the pet identified in this form becomes unwell, the pet owner authorizes Pups & Play to seek veterinary advice and proceed with any treatment the veterinarian deems necessary. The pet owner understands that staff may not always be able to reach them immediately in urgent situations and agrees to be responsible for all related veterinary expenses until they are contacted and able to discuss further care with the attending veterinarian.

2nd : Emergency Contact Person Name / Relationship

2nd : Emergency Contact Mobile Number

ie: 60123456789

3rd : Alternate Emergency Contact Person / Relationship

3rd : Emergency Contact Mobile Number

ie: 60123456789

Pet's usual vet clinic name, location & contact number

Please bring your pets usual diet to avoid any upset stomachs. For convenience, it is acceptable to premeasure the food. Our daily schedule will be :

10am : Room clean-up & change diaper

10.15am : Breakfast time

10.30am : Group playtime

1pm : Change diaper & nap time

3pm : Group playtime

6.30pm : Dinner time

6.45pm : Change diaper, back to room to rest for the day

*Notes : All furkids are required to wear diaper. Pets which are not sociable with other dogs will be placed in their room or separated playpen & get their personal session 1 hour play time between 10am - 1pm and 3pm - 6pm. We will send minimum 2 times video / photo updates daily to pet owners before 7pm daily. Pet owners will be able to access to night access in-room CCTV from 7pm - 10am.

Pet owners are compulsory to bring own diapers (prepare minimum 3 pcs each day), pet food.

Additional special-care fees apply for requests such as medication administration, daily coat brushing, brush teeth or other personalised care.

Optional items to bring : personal favourite belongings such as toys, bowl, bed, blanket or snacks.

Special-care fee from RM10 onwards will be quoted for requests such as medication administration, wound care, daily coat brushing, facial care, brush teeth or other personalised care. For medication administration, please list any medications your pet is currently taking along with dosages and how often they are given. Also, please list the reason the medication was prescribed.

Just a quick note: We arrange playtime based on each pet’s temperament to make sure everyone feels safe and comfortable. If your furkid enjoys being around others, they will join our supervised group play. If they prefer their own space, they have personalised one-on-one playtime with our boarding team. Every pet will still enjoy at least 1 hour of playtime, twice daily.

Please help us by answering the questions below about your pet.

Does your pet play well with other dogs?

Has your dog ever bitten / snap another dog or person?

Are there any special habits or behaviours we should be aware of when interacting with your pet?

Please list any allergies or specific medical conditions that our staff needs to be aware (if any)

You understand and agree to Pups & Play’s boarding & grooming terms, conditions, and cancellation policy, including that all paid fees are non-refundable.

You authorise Pups & Play to obtain appropriate veterinary assessment and treatment for my pet from a registered veterinarian if illness or injury occurs during the stay. Staff may arrange safe transport and use another registered veterinarian if the usual veterinarian is unavailable. If you cannot be reached and urgent care is needed & authorise necessary emergency assessment and stabilisation without waiting for a response. You agree to pay reasonable veterinary and transport costs incurred under this authorisation.

If your pet's check-out date is delayed, contact us immediately. The agreed boarding rate continues after the scheduled check-out, together with reasonable necessary veterinary and transport costs (if any). Staff will attempt to contact the owner and emergency contact by phone and written message daily for the first 3 days after a missed collection, then again on day 7; each attempt will be recorded. We will continue appropriate care for at least 7 days after scheduled collection. If the pet remains uncollected on Day 7, we will issue a written notice allowing a further 7 days to arrange collection. After this notice period, we will seek DVS or other competent authority guidance on a lawful, welfare-led transfer or rehoming process. Care will continue until a lawful outcome is arranged.

You acknowledge that Pups & Play will take reasonable care of your pet throughout the boarding & grooming period. You accept the risks associated with boarding and/or grooming and agree to release and hold harmless Pups & Play, its employees and agents from claims arising from illness, injury or unforeseen incidents, except where caused by negligence or wilful misconduct. You also consent to photographs and videos of your pet being taken and maybe used on Pups & Play’s digital platforms. By confirming below, you declare that you are the pet’s legal owner or authorised representative and have read, understood and agreed to these terms before entrusting your pet to Pups & Play.

Signature

Pet Boarding Check-In Form

Reservation Details

Emergency Contacts

Special Care Requirements (if any)

Playtime

Allergies / Medical Condition Declaration

Cancellation Policy

Acknowledgement