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Curbside
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15
Questions
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1
Store Location
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Beverly
McConnelsville
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Beverly
McConnelsville
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2
Is the exterior of the restaurant clean and free of litter? (parking lot, landscaping, sidewalks, corral area, trash cans are not full and are clean, curbside signage clean)
YES
NO
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3
Are crew wearing uniforms that are clean and in good condition? (include cleanliness of the vest)
YES
NO
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4
Were curbside spaces clearly signposted, easily identifiable and positioned near the restaurant entrance doors, and a minimum of 2 curbside spaces available?
YES
NO
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5
Was presenter friendly and greet you by name, and say thank you?
YES
NO
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6
Did presenter have condiments readily available in apron, cart, tray, etc. and did they ask if you had everything you needed? Was the presenter wearing a high visibility vest?
YES
NO
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7
Speed (when number is entered and "done" is selected, until last item is presented)
135 seconds or less
136-162
163-188
189-214
215-240
241 seconds or more
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8
Did you receive all the fodo and drink you ordered and were they properly prepared? (correct ingredients, properly filled)
YES
NO
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9
Did you receive condiments if requested, along with utensils, napkins, and straws?
YES
NO
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10
Was your entree served neat, at proper temperature, and did it taste good? (cheese tempered, ingredients well distributed, etc)
YES
NO
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11
Were french fries or hash brown hot and crispy? (fries not over or under salted)
YES
NO
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12
Was your drink served neat, at proper temperature, and did it taste good?
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NO
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13
Was your dessert served neat, at the proper temperature, and did it taste good? (check pies for expired)
YES
NO
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14
Total drive thru only score
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15
Manager On Duty
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