DEPOSIT POLICY

Consultation deposit A $50 non-refundable deposit is required to reserve a consultation call. This deposit applies toward the final cost of your tattoo if you choose to move forward.

Design deposit A $100 non-refundable deposit is required before any custom drawing begins. This secures dedicated time for concept development, research, sketching, and revisions. Custom tattoo design is skilled creative labor — these deposits protect the integrity of that process and support a sustainable working practice.

The design deposit compensates for:

Custom concept development
Drawing and refinement time
Creative labor completed prior to the appointment
This work exists independently of whether the tattoo is ultimately applied.

How deposits are applied If you move forward with the tattoo, both deposits apply toward your session total. If you choose not to proceed after the design is completed, the design deposit is retained as payment for completed design labor.

CANCELLATION & NO-SHOW POLICY

Tattoo appointments reserve dedicated time, preparation, and custom design labor that cannot be recovered or rebooked on short notice.

Same-day cancellations If you cancel on the day of your appointment — including after reviewing the custom design — a $100 cancellation fee applies. This covers time held, preparation, and design work already completed.

Rescheduling requests made at least 72 hours in advance are accommodated once without penalty. Your deposit carries over to the new appointment date. Rescheduling within 72 hours of your appointment is treated as a same-day cancellation and the $100 fee applies.

No-shows Failure to arrive without notice results in the same $100 fee and may affect your ability to book future appointments.

By submitting a deposit, you acknowledge and agree to these terms.

Thank you for respecting Chella's practice and time!