This category recognises retailers who deliver outstanding customer experiences beyond the traditional showroom environment.
Entrants should provide clear evidence of innovative customer engagement, such as virtual consultations, bespoke design services, enhanced aftercare, and an exceptional customer journey during and after the purchase of STORI ranges.
Submissions must demonstrate a high level of personalisation and consistency across all customer touchpoints.
Entrants are encouraged to include supporting materials such as testimonials, case studies, screenshots, customer satisfaction metrics, and examples of social engagement.
All initiatives must be currently active and fully verifiable.
Submission Deadline: Friday 13th March