Client Experience Summary

  • Client Experience Summary

    Click below to any situations that occurred. This helps understand the full scope of your experience and determine the best strategy for your case. Thank you.
  • 1. Did you feel pressured by the salespeople to make the purchase or upgrade?.*
  • 2. Were you told that making this purchase would fix problems with your ownership?.*
  • 3. Were you told this was a one-time offer only available today, and or that corporate approved a special rate just for you, or that the offer would not be available again if you walked out?*
  • 4. Were you told that you would be able to Refinance this loan with another bank?.*
  • 5. Were you told that you needed to move to another location to lower your maintenance fees?*
  • 6. Were you assigned a sales representative who told you they would be available to assist you after the purchase, but later found that they were unavailable or unresponsive?*
  • 7. Were you told that upgrading would give you higher status, more perks, priority booking, or VIP access?*
  • 8. Did you receive a full copy of your contract upon departure?*
  • 9. Were you told you own actaul property?*
  • 10. Were you told they were going to combine your contracts and give you a ‘power deed? Did you later discover that your contracts were not combined and you still have separate paymentsand or maintenance fees?*
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  • Should be Empty: