Client Experience Summary

Client Experience Summary

Click below to any situations that occurred. This helps understand the full scope of your experience and determine the best strategy for your case. Thank you.
1. Did you feel pressured by the salespeople to make the purchase or upgrade?.*

TrueFalse
2. Were you told that making this purchase would fix problems with your ownership?.*

TrueFalse
3. Were you told this was a one-time offer only available today, and or that corporate approved a special rate just for you, or that the offer would not be available again if you walked out?*

TrueFalse
4. Were you told that you would be able to Refinance this loan with another bank?.*

TrueFalse
5. Were you told that you needed to move to another location to lower your maintenance fees?*

TrueFalse
6. Were you assigned a sales representative who told you they would be available to assist you after the purchase, but later found that they were unavailable or unresponsive?*

TrueFalse
7. Were you told that upgrading would give you higher status, more perks, priority booking, or VIP access?*

TrueFalse
8. Did you receive a full copy of your contract upon departure?*

TrueFalse
9. Were you told you own actaul property?*

TrueFalse
10. Were you told they were going to combine your contracts and give you a ‘power deed? Did you later discover that your contracts were not combined and you still have separate paymentsand or maintenance fees?*

TrueFalse
Name*

First NameLast Name
Phone Number

Area CodePhone Number
Email*
example@example.com
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Timeshare Developer
Timeshare Developer
Loan Balance
Loan balance
Loan balance owed to:
Balance Owed
Monthly payment
Monthly payment
Monthly or Annually Maintenance Fees
Maintenance Fees
Estimate of Months Left on the loan
10 yr. 120 mo./ 15 yr. 180 mo.
I talked to a Representative at R.T.S.
Let us know any additional details not listed.
Details
Should be Empty: