FAQ
Question 1: Is practice pricing cheaper than individual memberships?
Answer: Yes. Practice pricing is intentionally cheaper per user than individual access at all team sizes. This reflects the value of practices committing as a group and helps remove barriers to team-wide adoption. Practices also help shape how FOVU Report is used in real clinical settings, and we actively use practice feedback to guide future development of practice-specific features and workflows.
Question 2: What’s the advantage of signing up as a practice rather than individually?
Answer: Signing up as a practice makes it easier to embed FOVU Report into everyday clinical work, rather than it being used by a few individuals in isolation. Practice access supports a shared approach to scanning and reporting, helps create consistency across the team, and allows us to work more closely with practices as the tool develops. Practices who sign up as a group will be prioritised for feedback opportunities and future features designed specifically for team use.
Question 3: Can I show FOVU Report to my team before committing?
Answer: Yes. You’re welcome to share the sign-up link report.fovu.co.uk/sign-up with your team so colleagues can explore FOVU Report themselves. This gives each person access to a two-week free trial, with email support, allowing the team to see how the reporting structure fits into real clinical scanning before the practice commits.
Question 4: I see you offer individual memberships monthly — can we do this monthly as a practice?
Answer: At the moment, practice subscriptions are offered on an annual basis only. This reflects the additional setup and manual invoicing involved with practice access. Annual subscriptions also allow teams enough time to properly embed the reporting structure into routine clinical work. We’re actively reviewing how practice access works and may offer more flexible options in the future.
Question 5: Can we add more team members later if uptake grows?
Answer: Yes. If more team members would benefit from access, additional users can be added during the year at the same per-user practice rate. This allows practices to start with a realistic number and expand access as confidence and scanning activity increase.
Question 6: What support do practices get when they first sign up?
Answer: Practices receive email support during onboarding, and we’re happy to help with any initial questions as the team starts using FOVU Report. We also actively gather feedback from practices to improve how the tool works in real clinical settings, and practice users will be prioritised as new practice-focused features are developed.