TERMS
Pricing & Currency: All prices are in CAD unless otherwise noted. Wholesale pricing is subject to change without notice.
Payment Terms: Net 30 days from invoice date (payment due within 30 days).
Accepted payment methods: PayPal / e-Transfer / Credit Card / Cheque.
Taxes: The seller is not registered to collect GST/HST, so no GST/HST is charged on invoices we issue directly. For drop-shipped orders fulfilled by a third-party distributor/marketplace (e.g., Amazon) on larger orders, the fulfiller may charge 5% GST at checkout/invoicing. Any such tax will be itemized and passed through at cost (a copy of the third-party invoice/receipt can be provided upon request).
Shipping & Handling: Shipping is calculated at time of fulfillment using a third-party carrier/fulfillment service and will be added to the invoice. Because rates vary by destination, parcel size, and service level, shipping may not be quoted at the time the order is placed. We will confirm shipping costs before shipping when possible.
Drop-Ship Fulfillment (Large Orders): At our discretion (or by request), large book orders may be shipped directly to you or your customer via a third-party fulfillment partner. Any fulfillment fees and any taxes charged by that partner (including 5% GST) are billed as pass-through costs.
Turnaround Time: Most orders ship within 2 business days once the order is confirmed. Large orders may require additional time and is often at the discretion of the third-party fulfiller.
Damages / Claims: Please inspect shipments upon arrival. Claims for damaged or missing items must be reported within 2 days of delivery with photos of the packaging and product. We will replace items or issue a refund at our discretion.
Returns: Wholesale orders are final sale unless items arrive damaged/defective. Unauthorized returns will not be accepted.
Cancellations: Orders may be cancelled within 24 hours of placement, provided they have not shipped/entered production.
Product Display & Online Sales: Retailers may sell products in-store and on their own website. Selling on third-party marketplaces (e.g., Amazon/Etsy) is not permitted without written approval.
Discounting: Products may not be advertised below MSRP without prior written approval.
Agreement: By placing an order, the retailer agrees to these terms.