Solar Ark - Initial Questionnaire V3

Solar Ark - Initial Questionnaire

Help us help you with this brief 15-minute questionnaire! Don't understand a question? Give it your best guess - no stress!
Please provide your contact information and the general location (city, state) at which you are requesting this service.
Legal Name*

First NameLast Name
(Optional) Preferred Name/Nickname
Email*
example@example.com
Phone Number*
Please enter a valid phone number.
General Service Location*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code (Not Required)
(Optional) Service Street Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code (Not Required)
(Optional) Service Coordinates - See https://www.gps-coordinates.net/
Latitude and Longitude, i.e., "33.6669903,-114.21681"
Will you be able to provide internet access at the service location? It's okay if you can't - we just need to know ahead of time.*

YesNo
What are you primarily looking for from Solar Ark?*

Analyze my existing system (Solar Audit - starting at $300)Plan a new system (Consultation - starting at $200)Add or upgrade components (Upgrade - starting at $90)Purchase used or new components (Sales - includes 25% upcharge & tax)Troubleshoot a problem (Diagnostics - starting at $60)Test a component (Verification - starting at $60)Check a design for errors (Design Review - starting at $100/hr)DIY install guidance (Mentorship/Coaching - starting at $40/hr)Learn more about solar (Solar Workshops - FREE of charge)EMERGENCY (Immediate Assistance - starting at $140/hr)Other (PLEASE only choose this as a last resort - it slows the whole process)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Please call 911 if there is an active fire. Disconnect all power if possible. Then contact us at 623-276-2413 for immediate service at a premium rate. Do not spend time finishing this form - call us right away for your safety.
50% of payments made towards Consultation and Audit services will be deducted from follow-up design/installation services with Solar Ark, provided the work is directly related to the findings or recommendations from your consultation or audit.

This offer does not apply to parts procurement, labor under $500, or payments made via bartering.
(Optional) Are you also in need of one of these supplemental services?

Solar AuditConsultationUpgradeProcurement/SalesDiagnosticsVerificationDesign ReviewMentorship/CoachingSolar WorkshopsOther (Please describe below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Our typical labor rate is $100/hr for audit and consultation services, and $120/hr for design, installation, repair, and diagnostics services. By continuing, you acknowledge this rate may apply depending on your specific requested service.*

YesNo
What components are you looking to add or upgrade?*

Solar PanelsWind TurbineBatteriesInverterDC-DC ChargerAC-DC ChargerVoltage ConverterFuse BoxBus BarsCircuit BreakersFusesWiringMechanical or Other (Please Describe Below)
If you chose 'Mechanical or Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Do you already have all the components needed for your upgrade?*

YesNoSome of them
We'll need to run a pre-installation inspection to verify the feasibility of this upgrade. This inspection is not optional, and costs $90. The inspection fee will be deducted from the upgrade itself if labor is over $500 in value. By continuing, you acknowledge this requirement.*

YesNo
Are you looking for used or new components?*

UsedNewEither Used or New
What components are you looking to purchase from us?*

Solar PanelsBatteriesInverterDC-DC ChargerAC-DC ChargerVoltage ConverterFuse BoxBus BarsCircuit BreakersFusesWiringOther (Please Describe Below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
What components are acting up and need diagnostics?*

Solar PanelsBatteriesInverterDC-DC ChargerAC-DC ChargerVoltage ConverterFuse BoxBus BarsCircuit BreakersFusesWiringOther (Please Describe Below)
Please describe the issue(s) you are seeing. Being more thorough will save us time and thus save you money!*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
What are your goals with testing and verification?*

I want to test my batteries to estimate their health and capacityI want to test my solar panels to see their wattage outputI want to test my inverter's performance and idle power consumptionI want to check for hot spots or loose wiring connectionsI'm about to buy/sell this used component but want to get it professionally tested first.Other (Please specify below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
What are your goals with checking this design?*

I want a second set of eyes to check this design for errors before finalizationThis design needs to be brought up to date to match what existsI want to better understand this design and its schematics/diagramsOther (Please specify below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Who created this design?

I made this design myself from scratchI made this design with some assistance from others or AIThis design was made for me by someone elseThis design was made by a manufacturer or professional installer
How old is this design?

This design is brand new and has not been finalized yetThis design was finalized within the last yearThis design is over a year oldThis design was made before I bought this vehicle
What is your goal with analyzing your existing system?*

I want to better understand my system and what it might needI am planning to make an upgradeI think I have too little or too much battery/solar powerI want to DIY an install after we estimate what I needI'm worried that my system is unsafe and could catch fireI'm just curious - I have no goalsOther (Please Describe Below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
If this is an emergency, please call 911 if applicable, then contact us at 623-276-2413 for immediate service at a premium rate
What is your goal with planning out a new system?*

I just want to figure out what I will need for solar and battery capacityI have a vision of what I want, but I need some help working out the detailsI'm looking for a full solar power systemI want to plan out a partial or modular systemI want to use solar to supplement a generator or battery chargerI plan to go beyond consultation and into designI plan to go beyond consultation and into installationI want to DIY an install after we figure out what I needI'm just curious - I have no goalsOther (Please Describe Below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Consultations without clear goals will be put at the end of the line.
Our design/install packages will get you from consultation to installation at a discounted price! Is this something you are interested in?

YesNo
Be sure to check out the details of our tiered packages at https://www.solararkelectrical.com/services-and-pricing#packages. We'll talk about this more during our meeting.
What are your goals with mentorship/coaching?*

I want you to do an install, teach me along the way, answer my questions, and even let me get some hands-on experienceI want to DIY an install, but want your guidance and oversight along the wayI want you to show me how to design my systemI want to understand how to read electrical diagrams and tech specsI'm just looking for some tips and tricks as you do the installOther (Please Describe Below)
If you chose 'Other', please describe (Not optional):*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
What is your experience level?*

Minimal or no experienceBeginnerIntermediateExpert
What were you looking for from our workshops?*

I just wanted to get more informationI want to request a specific topicI want to host or co-host a workshop with Solar ArkI want to invite Solar Ark to present somewhereI want to volunteer my rig for a live demonstration
Please visit SolarArkElectrical.com and navigate to our 'Workshops' page to sign up for the workshop newsletter.
Please expand on your request below.*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Audit Questionnaire

If you don't know an answer - don't stress! It is okay to give an educated guess.
Please select your current source(s) of electrical power*

SolarBattery ChargerGeneratorWindOther

Please select your current battery system voltage*

12V24V36V48VOver 60V+N/AOther

Consultation Questionnaire

If you don't know an answer - don't stress! It is okay to give an educated guess.
What vehicle is this electrical system being provided for? *
Please include the year, make, and model
Does this vehicle already have any solar electrical components installed?*

YesNo
What components are already installed? You can ignore factory-installed components like starter batteries, wiring harnesses, and similar.*

Permanent Solar PanelsLead-Acid or Other Batteries (SLA, FLA, AGM, etc.)LiFePO4 BatteriesInvertersDC-DC ChargersAC-DC ChargersVoltage ConvertersFuse BoxesBus BarsCircuit BreakersFusesGood quality wiring that can be reusedOther installed or uninstalled components (Please Describe Below)
Please describe any other components you have available. Please indicate whether they are installed or not.
What kind of roadways does this vehicle travel on?*

Highways and pavementMaintained gravel roadsGravel with many potholesDirt roads and grassOffroad, rugged terrainRock crawling, extreme terrain
Do you normally have access to shore power or electric hookups?*

YesNo
Describe your typical electricity usage.*

MinimalLightweightModerateHeavy
How long do you typically camp for without access to grid power?*

OvernightLong Weekends1-3 Weeks1-3 Months3-9 MonthsFull-time
Which state(s) do you typically spend your time camping in?*
Do you ever camp in temperatures below freezing?*

YesNo
Does your interior vehicle temperature ever reach 120F?*

YesNo
Do you have ample roof space for 2 or more solar panels?*

YesNo
Do you currently have anything installed on the roof of your vehicle, such as a rooftop tent, crossbars, vent fans, awnings, or A/C units?*

YesNo
What are your priorities for this system, if any?*

Simple electricity that just works rightControllable and energy-efficientHigh-powered luxury with A/CModular and easily upgradeableBudget-friendlyNone at the momentOther

What is your budget for this request?*

$0 (Only seeking free advice/workshops)$50-$500 (Diagnostics, Testing, Tiny Jobs)$500-$1000 (Upgrades, Repairs, Small Jobs)$1000-$3000 (Partial System, modular approach)$3000-$5000 (Essentials System for SUV, Truck)$5000-$10000 (Off-Grid System for Van, Teardrop Camper, Campulance)$10000+ (Luxury System for RV, full camper, Skoolie)
What are your preferred payment methods?*

CashCheck (under $1,000), Cashier's check, or Money OrderDebit or Credit (Subject to 3% convenience fee)ACH Direct DepositBarter (Gold, Silver, Valuables, etc.)Other (Please Specify Below)
Please specify. Venmo, Paypal, Zelle, etc. are NOT acceptable payment methods*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
Please specify the specific item(s) you wish to barter. We primarily accept precious metals like gold and silver (jewelry is case-by-case), ammunition (9mm or 5.56 only), solar electrical components in good condition (we will test them before accepting if in visibly good condition), and similar valuables. Alcohol or similar is not acceptable. Items priced according to condition and fair market value.*
If you do not adequately clarify, your request will be immediately discarded without follow-up.
How urgent is this request?*

I need help TODAY! (Paid services only, at a 10% premium rate)I need help within the next 3 days, please. (Paid services only)I'd like to start within the next 7 days.Can we start in the next 2 weeks please?As long as you can do this in the next 30 days, I'm happy!Zero rush, take your time getting to me.
(Optional) Is there anything else I should know about that these questions completely missed?
(Optional) Do you have any feedback to help improve this questionnaire?
Have photos or other documents related to your request? You can drop them here or email them to SolarArkElectrical@gmail.com to speed up the process.

Cancelof
Thank you for choosing Solar Ark for your technical needs!
Should be Empty:

Rows	None	50-500W	500-1000W	1000-2500W	2500W+
Permanent Solar
Portable Solar
Generator
Wind

Rows	None	20-50A	50-100A	100-150A	150A+
AC-DC Battery Charger
DC-DC Battery Charger

Rows	None	20-100Ah	100-300Ah	300-1000Ah	1000Ah+
Lead-Acid Batteries
Lithium Batteries

Rows	None	1-2KW	2-4KW	4-8KW	8KW+
Wattage

Rows	None	0-100W	100-500W	500-2000W	2KW+
Cooking
Heating
A/C
Ventilation
Fridge
Lighting
Water Pump
Water Filter
Water Heater
Internet
TV
Computers
Other Gaming
Chargers
Power Tools
Security
Medical
Winches
Laundry
Dishes
Misc

Solar Ark - Initial Questionnaire

Audit Questionnaire

Consultation Questionnaire