Your Experience Getting Trades Quotes
We’re exploring a better way to help homeowners get clearer, more accurate quotes from trades. This short survey helps us understand how you currently get quotes and whether a guided tool that creates a clearer job brief would be useful.It takes under 2 minutes and there are no right or wrong answers.
Do you own the property you live in?
*
Yes
No
Have you commissioned any home improvement, repair, or renovation work in the last 3 years?
*
Yes
No
Are you planning any home improvement, repair, or renovation work in the next 12-24 months?
*
Yes
No
Where in the UK do you live?
*
Please Select
London
South East
South West
Midlands
North East of England
North West of England
Scotland
Wales
Northern Ireland
Who manages trades day-to-day
*
Me
My partner / spouse
We share it
Other
What type(s) of work have you done or are planning?
*
Bathroom
Kitchen
Loft conversion
Extension
Electrical
Plumbing
Decorating
Roofing
Landscaping
None of the above
Other
Roughly how much did / will the work cost?
*
Under £1,000
£1k–£5k
£5k–£10k
£10k–£30k
£30k–£75k
£75k+
Before speaking to tradespeople, how confident did you feel about what work was actually required?
*
1
2
3
4
5
1 = not confident at all, 5 = very confident)
Which of the following did you experience before receiving a quotation?
*
Not knowing what information trades needed
Getting very different quotes for “the same” job
Not knowing whether prices were reasonable
Trades not responding or dropping off
Being told a site visit was required before any guidance
Worrying about hidden costs or scope changes
None of the above
Other
Roughly how many tradespeople did you speak to before proceeding (or giving up) on a specific job?
*
1
2-3
4-5
6+
I gave up and didn’t proceed
How did you find the tradesperson(s) you contacted?
*
Recommendation from friends or family
Google search
Google Maps / Google reviews
Checkatrade
MyBuilder
Rated People
TrustATrader
MyJobQuote
Bark
Local Facebook / Nextdoor group
Social media (Instagram, Facebook, etc.)
Local signage / van / leaflet
Other
Which would you prefer?
*
Speak to several trades immediately, even without price clarity
See a realistic price range and clear job summary first, then speak to fewer trades
Did you sign a written agreement or contract for this work?
*
Yes — a formal written contract
Yes — but only a simple quote / email agreement
No — it was agreed verbally
Not sure
If there was a written agreement, whose document was it?
The tradesperson provided it
I provided it
It was a standard template (e.g. downloaded)
I don’t remember / not sure
Not applicable
How clear did you feel the agreed scope of work was before the work started?
*
1
2
3
4
5
(1 = not clear at all, 5 = extremely clear)
Did you experience any of the following during or after the work?
*
Work was different from what I expected
Additional costs were introduced later
Disagreement over what was included
Delays caused by unclear scope
Quality issues linked to misunderstandings
No issues — everything went as expected
If there were issues or misunderstandings, what do you think caused them?
*
Imagine a free service that helps you define your job, shows a realistic cost range, and creates a clear summary for trades to quote against. How appealing would this be to you?
*
1
2
3
4
5
(1 = not appealing, 5 = very appealing)
What concerns, if any, would you have about using something like this?
*
What would make this genuinely useful or valuable for you?
*
In the future, would you be willing to spend 5–10 minutes using a guided tool if it delivered the benefits below?(Select all that apply)
*
Understand likely costs earlier
Speak to fewer trades
Get more consistent quotes
Help to build a clear statement of work and/or contract
Avoid misunderstandings later
I wouldn’t want to spend time on this
Other
Would you be comfortable sharing photos and basic property details to improve accuracy?
*
Yes
Maybe
No
If you’d like to help further, please leave your name and email so I can contact you with follow-up questions
Name
First Name
Last Name
Email
example@example.com
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