BeeCool Bikes 2025 Satisfaction Survey

BeeCool Bikes 2025 Satisfaction Survey

Thank you for choosing BeeCool Bikes. Your feedback is extremely valuable and will help us improve our products and services in 2025 and beyond. This survey will take approximately 5–8 minutes to complete.
*You will receive $120 discount codes after submitting this survey.

Discount codes will valid for both new and old customers when placing next order.（Expire 1/16/2026）
Name*

First NameLast Name
Email*
example@example.com
Gender*

MaleFemale
Age Range*

18-2425-3536-5051-6566-75Above 75
Which BeeCool Bikes product(s) do you currently own? (Multiple choice)*

Hardtail eBike: Bee Pathfinder series/Bee Tracer/Bee PacerFull Suspension eBike: Bee Adventurer/Bee Explorer series/Bee Ranger series/Bee Defender seriesDual Motor eBike: Bee Adventurer X2Dual Batteries eBike: Bee VoyagerCargo / Long-tail eBike: Bee RunnerElectric Trike (eTrike): Bee ZipperNot YetOther

Please rate your satisfaction with the following aspects:(1 = Very Dissatisfied, 5 = Very Satisfied)*

	1	2	3	4	5
Motor power & performance
Battery capacity & range
Ride comfort
Suspension performance
Braking system
Frame quality & durability
Overall value for money

How long have you owned your BeeCool eBike?*

Not yetLess than 3 months3–6 months6–12 monthsOver 1 year
How often do you ride your eBike?

DailySeveral times a weekOnce a weekOccasionally
Have you contacted BeeCool Bikes customer support?*

YesNo

Please rate the following aspects of our customer service:(1 = Very Dissatisfied, 5 = Very Satisfied)*

	1	2	3	4	5
Response speed
Professionalism
Problem-solving effectiveness
Spare parts availability

What do you most want BeeCool to improve later? (Multiple choice)*

Product QualityDelivery ServiceCustomer ServiceLaunch More New ProductsLower PriceOther
What battery capacity do you prefer for an eBike?*

Under 15Ah15–20Ah20–25Ah25Ah or aboveDual battery system
What motor power do you prefer?*

500W750W1000W1500W2000W3000WDual motor setup
What is your ideal real-world riding range per charge?*

Under 40 miles40–60 miles60–80 miles80+ miles
What is the ideal top speed you expect on an ebike?*

20 Mph25 Mph30 Mph35 Mph40 Mph45 Mph50 MphOver 55 Mph
Which system voltage do you prefer?*

36V48V52V60V72V84VNot sure
Do you prefer full suspension (soft tail) eBikes?*

Yes, very importantNice to haveNot necessaryPrefer hardtail only
Which features influence your purchase decision the most? (Multiple choice)*

Motor powerBattery rangeSuspension designFrame strengthRiding comfortPriceBrand reputationAfter-sales service
Which features do you like most on our 2026 new 72V ebikes, Jupiter X1 (Mini/Max)

72V high voltage2000W rated motor4-piston hydraulic brakes72V 30Ah super large single batteryDNM air rear suspensionAdjustable hydraulic forkSuper large color displayNot sure
How did you first learn about BeeCool Bikes? (Multiple choice)*

Google searchFacebookYouTubeInstagramOnline reviewsFriends / word of mouthOther
Where did you research before purchasing your eBike? (Multiple choice)

Brand websiteYouTube reviewsFacebook groupsReddit / PinterestOnline forumsFriends or familyOther
Would you recommend BeeCool Bikes to others?*

DefinitelyProbablyNot sureProbably notDefinitely not
What kind of eBike would you like BeeCool Bikes to develop in the future? (Open-ended)
Short Answer
Thank You!
Thank you for taking the time to complete this survey.
Your feedback helps BeeCool Bikes build better eBikes and better riding experiences.
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BeeCool Bikes 2025 Satisfaction Survey

*You will receive $120 discount codes after submitting this survey.