Home Services Questionnaire

Home Services Questionnaire

Why We Need Your Help! We are conducting brief research interviews with homeowners, realtors, property managers, and real estate investors to better understand current challenges related to property repairs, renovations, and contractor services. Your feedback will help inform future tools, resources, and recommendations for the real estate community. Responses are confidential and will be used in aggregate. Example: “72% of respondents experienced contractor no-shows”
Which best describes you?

Other
How often do you hire contractors or service professionals for property-related work?
What types of services do you most commonly need?

Other
Have contractor-related issues ever caused you financial loss or business disruption?
If Yes, choose below:
Approximately how much time do you spend managing, following up, or correcting contractor-related issues per project?
On a scale of 1–5, how confident are you that contractors you hire will SHOW UP ON TIME:

1

2

3

4

5

1 is NNever, 5 is Absolutely
On a scale of 1–5, how confident are you that contractors you hire will PERFORM QUALITY WORK:

1

2

3

4

5

1 is NNever, 5 is Absolutely
On a scale of 1–5, how confident are you that contractors you hire will FINISH ON BUDGET:

1

2

3

4

5

1 is NNever, 5 is Absolutely
On a scale of 1–5, how confident are you that contractors you hire will HANDLE ANY ISSUES THAT ARISE:

1

2

3

4

5

1 is NNever, 5 is Absolutely
Would you be open to using a professional service or platform that helps reduce contractor risk, saves time, and improves accountability?
What types of services do you most commonly need? (Select all that apply)

Other
What features or protections would make contractor hiring easier or less risky for you? (Select all that apply)

Other
How do you currently find contractors or service professionals? (Select all that apply)

Other
What are the biggest challenges you experience when hiring contractors? (Select all that apply)

Other
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Is there anything else you would want decision-makers to understand about your experience with contractors or property services?
Thank you for your time and insight! Your feedback will help us to create better solutions and resources for home services.
Respond by clicking “other” then type

Other
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Home Services Questionnaire

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