Rescue & Shelter Platform Survey

1
Does your organization currently post animals on Petfinder?
Yes
No
2
What type of organization are you?
Animal shelter
Rescue (foster-based)
Breed-specific rescue
Other nonprofit animal organization
3
Roughly how many animals do you post per month?
1–5
6–15
16–30
30+
4
What do you LIKE about using Petfinder?(Select up to 3)
Large adopter audience
Easy to list animals
Brand recognition / trust
Free or low-cost
Integration with shelter software
Good visibility for animals
Other
5
What are your BIGGEST challenges when using Petfinder?(Select up to 3)
Too many unqualified adoption inquiries
No-shows or ghosting from adopters
Hard to manage multiple applications
Poor communication tools
Limited control over listings
Animals marked available when they’re not
Reporting & analytics are weak
Time-consuming to maintain listings
Other
6
How much staff or volunteer time does Petfinder require per week?
Less than 1 hour
1–3 hours
4–7 hours
8+ hours
7
Where do most adoptions break down?(Select all that apply)
Too many low-quality inquiries
Long back-and-forth communication
Applicants not ready to adopt
Scheduling meet-and-greets
Application follow-ups
Manual tracking (spreadsheets, email, etc.)
No clear adoption pipeline
Other
8
How easy is it to track an adopter from inquiry → adoption?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
9
Which features would MOST improve your adoption workflow?(Select up to 3)
Applicant screening & qualification tools
Centralized inbox / messaging
Adoption pipeline tracking (CRM-style)
Auto-updating pet availability
Fewer but higher-quality leads
Built-in application management
Analytics (time to adopt, drop-offs)
Integration with shelter software
Other
10
How valuable would fewer but higher-quality adopter inquiries be?
Extremely valuable
Very valuable
Moderately valuable
Slightly valuable
Not valuable
11
What would motivate you to try a NEW adoption platform?(Select all that apply)
Saves time
Improves adoption success rate
Better adopter quality
Easier communication
Better reporting & visibility
Free or low-cost
Nothing — current tools are sufficient
Other
12
Would you consider posting animals on a new platform if it improved your workflow?
Yes
Maybe
No
13
If a new platform could solve ONE problem for your organization, what should it be?
Huge
Large
Normal
Small
Ok
Ok
Should be Empty: