Wheelchair and Medical Requirements
If you require wheelchair assistance for your flights, you must notify us at the time of booking. If you are arranging your own flights, you are responsible for informing the airline directly. Please note that we cannot guarantee the reliability of special assistance services provided by airports, coach operators, train companies or ferry services.
Some locations visited during the tour may have limited or restricted wheelchair access. We will make every reasonable effort to accommodate accessibility needs; however, full access cannot be guaranteed at all sites.
It is your responsibility to declare any medical conditions (physical or mental) that may affect your participation in the tour or the arrangements we provide. If you require personal assistance or a carer, you must ensure that your carer is travelling with you and is suitably equipped and able to support you throughout the tour, including during travel and activities.
The tour operator, its agents or tour participants are not responsible for any medical or care related matters
You must also ensure you have appropriate medical insurance in place for the tour, especially if you have any specific medical needs.
Insurance
It is the traveller’s responsibility to ensure that they hold adequate travel insurance for the duration of the tour. We do not provide travel insurance. Travellers with medical conditions or specific needs must ensure that their policy includes appropriate and specialised cover, including any pre-existing medical conditions, mobility requirements, or other circumstances that may affect their travel plans.
Children and Mehram Requirements
Anyone under the age of 18 must be accompanied by a responsible adult throughout the duration of the tour.
It is our policy that female travellers must be accompanied by a Mehram, defined as a male guardian, unmarriageable kin, or forbidden male relative. Exceptions may be considered only under strict conditions, and you must contact us in advance to discuss any special circumstances. For the purposes of this policy, a Mehram must be at least 16 years of age.