Gift Card Refund Request Form

Gift Card Refund Request Form

Please complete the following form carefully with the required information. Information that is incomplete or incorrect will delay any refunds. Please note any gift card that is over five years from issue date are expired and not eligible for a refund. Requests are typically processed within 30 business days after we receive all required information and documentation and verify gift card details. Please note: Only non-expired gift cards are eligible.
Customer Information

Please provide contact details so we can follow up if we need additional information.
Full Name*

First NameLast Name
Email Address*
example@example.com
Phone Number*
Please enter a valid phone number.
Mailing Address

Required for check-by-mail refunds and for verification purposes.
Mailing Address (**We will not ship to PO Boxes)*

Street Address

Street Address Line 2
CityState / ProvincePostal / Zip Code
Gift Card Details

Be certain to include all 15-digit card number and upload supporting documentation if available.
Enter Entire Gift Card Number (located on the back of the card*
Enter your full gift card number. Use the eye icon to show or hide the number as you type. Errors can delay processing, please be careful.
Please check your current gift card balance and expiration date by visiting https://smarttransactions.net/gb/ before proceeding.

**Please note: Gift Cards that are expired are not eligible for a refund.
Current Remaining Value (Amount If Known)
Gift Card Expiration Date (If Known)

MonthDayYear
Date
Refunds

Refunds will only occur if the card is not expired, less then 5 years. We may contact you if additional details are needed.
Preferred Refund Method*

Check by mail
Name to Print on Check (if requesting check by mail)*
If Other, please describe
Supporting Documentation

Optional, but may help us process your request faster (e.g., proof of purchase or a photo of the back and front of the gift card clearly showing the numbers).
Upload Supporting Documentation

Cancelof
Customer Confirmation

Please confirm eligibility and accuracy.
Electronic Signature*

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Verification
Should be Empty:

Gift Card Refund Request Form

Customer Information

Mailing Address

Gift Card Details

Refunds

Supporting Documentation

Customer Confirmation