Flow Assessment
CONTEXT & SCALE
Project name
Project status
Early concept
Near sign-off
Concept defined, not locked
Already built / repeating
In development
Estimated peak attendance
Under 500
5,000–10,000
500–2,000
10,000+
2,000–5,000
Not yet sure
Event duration
Single day
Ongoing / permanent
Multi-day
Touring
VENUE CERTAINTY
Venue status
Venue not selected yet
Venue selected, flexible
Shortlisted venues
Venue selected, fixed
How confident are you that the venue can handle peak arrival and departure volumes?
This matrix type is not available for legacy form layout.
Have ingress and egress routes been tested at full capacity (on paper or otherwise)?
Yes
No
Partially
Not sure
Are there known physical constraints you are designing around?
Narrow access points
Fixed columns / walls
Vertical circulation (stairs / lifts)
Security or ticketing pinch points
Back-of-house crossover
None known
Not sure
If the venue were to fail, where do you expect it would fail first?
EXPERIENCE & JOURNEY CERTAINTY
How would you describe the guest journey?
Linear (start → end)
Looping
Open / exploratory
Mixed
Not yet defined
Are guests required to make choices during the experience?
Yes, frequently
Yes, occasionally
No
Not sure
How critical is pacing and dwell time to the success of the experience?
This matrix type is not available for legacy form layout.
Are queues an expected or unavoidable part of the experience?
Yes, designed
Yes, but undesired
No
Not sure
Has this experience format been delivered at this scale before?
Yes, many times
Yes, at smaller scale
No
Not sure
ASSUMPTIONS & RISK
Where are you currently relying most on assumptions rather than evidence?
Which of the following feel most uncertain right now?
Guest arrival patterns
Internal circulation
Queue behaviour
Dwell time
Exit timing
Crowd distribution
Staffing assumptions
Something else
What would failure look like if flow breaks down?
Safety risk
Guest frustration
Missed content
Operational overload
Reputation / brand damage
All of the above
DECISION PRESSURE
Which decisions are currently hardest to make?
When do flow-related decisions need to be finalised?
No fixed timeline
Within 1 month
Within 2–3 months
Already overdue
What happens if those decisions are wrong?
OPEN SIGNAL
What prompted you to complete this assessment today?
CONTACT DETAILS
Name
Role / title
Company / organisation
Email
Is there anything else worth knowing?
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