Patient Request Form
Date of Request
Name
First Name
Last Name
Email
example@example.com
Please describe your billing issue or concern:
Since your last order, how are you feeling? (scale 1–5)
1
2
3
4
5
Which pharmacy does this relate to?
Prescription refill or medication question
Lab request or results discussion
Protocol question or dosing clarification
New symptom or issue to review
Portal or technical support
General check-in or follow-up
Other (please describe above)
Have you been charged incorrectly or not received a product?
TRT
HRT
Weight Loss
No Program, Single Order
Would you like a follow-up by email or secure portal message?
Email
SMS
Phone Call (Will be scheduled by Text)
What would you like our team to do next?
Look into tracking for a recent shipment
Provide an itemized invoice or receipt
Contact pharmacy on your behalf
Connect you directly with the pharmacy
Other
Attach screenshot of billing issue or pharmacy message (optional)
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Additonal Questions For Liaison/Dr. Rucker
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