Please reach out to the Service Partner, Retailer, Distributor that you purchased our product from.
If you do not have an Approved Service Partner, Retailer, or Distributor, please reach out to one to start a discussion with. Find Your Local Partner.
We only offer product support and warranty for products purchased directly from Open Waters Solar including openwaterssolar.com, exept in extenuating circumstances.
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If you have a Service Partner or another approved channel partner, but can not engage with them due to issues or disagreements, please click previous, and select "YES" in regards to if you purchased the product directly from us, then continue as normal.