By signing below, you acknowledge and agree to the following:
- Agent MUST submit a signed listing agreement prior to submitting this form.
- Agent MUST submit the Listing Photography & Videography form to participate in the program before the property goes live on the MLS or publicly marketed.
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If an agent separates from Douglas Elliman before the closing of a listing for which photography and/or videography services were provided through this program, the agent agrees to reimburse Douglas Elliman for the full cost of those services. By participating in the program, the agent authorizes Douglas Elliman to charge the credit card on file for the applicable amount upon departure.
- You are responsible for meeting the vendor at the property.
- If Sales Manager garners that best effort by agent to market and sell the property is not achieved, agent MAY NOT be eligible for the Listing Photography & Videography Program in the future.
- The property must be fully photo/video-ready at the time of the shoot.
Rush fees are not covered by Douglas Elliman.
- Orders must be for Douglas Elliman Exclusives ONLY.
- Any additional services beyond the standard package will be billed directly to you.
- Agents CANNOT place the order directly with the vendor. If you do so, you will be responsible for payment.
- Douglas Elliman will ONLY pay for the initial exclusive photo/video shoot. We DO NOT cover reshoots.
- All listing photos and videos may be used by Douglas Elliman and its agents for marketing purposes, with appropriate credit given to the listing agent when shared.
- Submitting this form constitutes a request to book and does not guarantee availability. The vendor will confirm scheduling based on availability and follow up directly to finalize the booking.
Additional Vendor Terms:
- Property Readiness Requirement
Agents are responsible for ensuring that the listing is fully photo- and video-ready at the scheduled time of the shoot. This includes decluttering, cleaning, staging, and completing any requested preparation prior to the vendor’s arrival.
- Vendor Wait-Time Fee
If the property is not ready at the time of the scheduled shoot and the vendor is required to wait on-site, an additional fee of $200 per hour (billed in one-hour increments) will be charged to the agent.
- Reshoot / Delay Policy
If the lack of readiness results in the need to reschedule or significantly delay the shoot, the agent will be responsible for any associated rescheduling fees, vendor costs, or additional charges incurred.
- Agent Responsibility
By submitting a request through this form, the agent acknowledges and agrees to these readiness requirements and associated fees.
- Custom Packages
If you selected the CUSTOM PACKAGE option, Apex will reach out to you directly to get more details and provide a custom package quote.
Please sign below to confirm your understanding and acceptance. Once submitted, the Apex will reach out to coordinate and confirm the shoot.
Program terms and conditions are subject to change at any time. By submitting this form, the agent acknowledges and agrees to comply with the current and any updated terms of the Listing Photo/Video Program.