The following are the terms and conditions for booking the MV Pindito, operated by PT Phinisi Diving and Tourism (“Pindito”). Bookings are handled by the appropriate regional General Sales Agent or GSA. In North America, Pindito is represented by Subculture LLC, an Oregon limited liability company, and in Europe/Asia Pindito by WeDive Travel AG. These will be hereafter referred to as "Pindito GSA". By checking the box at the end of this form, signing and submitting this form you agree to the terms outlined within.
Section 1: Terms and Conditions
As the Pindito GSA (General Sales Agent) we commit to all the services offered in any of our literature and promotional materials. The following terms and conditions form the basis of a contract with our customer and Pindito GSA. This is the customers' commitment to our company, and our commitment to our customers.
Section 2: Booking Application
All prices published on the website or printed in the brochure are meant as cash prices, respectively when money is wired via bank transfer. To receive confirmation of your bookings please follow the payment conditions of Section 4; we reserve the right to consider the contract cancelled (as per our cancellations conditions) if any payment is late.
Section 3: Inclusions and Exclusions
3.1 Inclusions
- Transfers from and return the airport to the MV Pindito
- Accommodation in a double bed or twin bed cabin with en-suite shower bath, toilet and AC
- Full board including all drinks on board (excluding wine)
- All diving (no diving on arrival/departure day)
- NITROX fillings for whole cruise
- Multilingual guides on board
- All offered land excursions
3.2 Exclusions
- Fuel surcharges and harbour fees (please check the services under availability)
- NITROX course (on request available)
- Souvenirs onboard
- Crew gratuities
- Domestic airport-taxes and departure taxes
- Trip insurance (see below)
- Massage (if available)
- Marine Park Fees
Section 4: Bookings and Payment Conditions
4.1 Deposit for individual bookings
To receive confirmation of your booking a deposit of US$ 800.00 per person is required 10 days after receipt of invoice.
4.2 Payment of remaining balance applicable for individual bookings
Beyond the booking deposit (see Section 4.1), a 25% payment of the outstanding invoice balance is due 360 days before the first day of the trip.
The remaining balance for individual bookings is due no later than 90 days before before the first day of the trip.
We reserve the right to consider the contract cancelled if the payment conditions are not upheld, Pindito GSA will then enforce our cancellation policy as set in Section 5.
4.3 Short notice bookings
Bookings made within 90 days of departure date of the Pindito cruise require full payment within 10 days after receipt of invoice.
4.4 Payment Details
Payments for deposit and down payments must be made by wire transfer to the Pindito GSA bank account as given with the confirmation and invoice. (the debitor bears ALL transaction / wire fees).
Section 5: Changes or Cancellations
5.1 General
If you wish to cancel or change a booking in any way, it must be done by registered post or electronic mail to the Pindito GSA where the original booking was placed at the address below.
Subculture LLC
PO Box 697
Troutdale, OR 97060
United States of America
info@subculturetravel.com
The date that the Pindito GSA receives the announcement of change or cancellation to the booking will be the date used to determine which fees apply. On Saturdays, Sundays, and public holidays the next working day will count.
5.2 Changes of individual bookings
Changing of a cruise date is treated as a cancellation and a new booking and results in the applicable cancellations fees, see Section 5.3
5.3 Cancellation policy for individual bookings
Up to 181 days prior to departure a US$ 300.00 cancellation fee per person applies.
180 to 121 days prior to departure an US$ 800.00 cancellation fee per person applies.
120 to 90 days prior to departure 25% of the Pindito cruise rack rate per person applies.
89 to 60 days prior to departure 50% of the Pindito cruise rack rate per person applies.
59 to 0 days prior to departure 100% of the Pindito cruise rack rate per persoan applies.
Section 6: Insurance. Passenger Substitutes, and Schedules/Itineraries
6.1 Trip Insurance
As the Pindito GSA we believe that your safety and holiday enjoyment are very important. Therefore comprehensive travel insurance is highly recommended for all guests on all Pindito cruises. We do not endorse nor recommend any specific provider.
6.2 Dive Insurance
Valid international dive insurance is mandatory for all Pindito cruises. Guests must show proof of the insurance via upload through Subculture LLC’s client form (when specified) and again at the time of boarding.
6.3 Substitute Passengers
If for any reason a passenger cannot join the booked Pindito cruise the booking maybe eligible to be transferred to another person. The new passenger will be required to sign several different agreements and must be approved by MV Pindito, operated by PT Phinisi Diving and Tourism in order to assume the booking. Passenger substitution may be allowed up to 3 days prior to departure. The Pindito GSA takes no responsibility for changes to any bookings not made by the Pindito GSA on behalf of the passenger (i.e. air tickets, hotel reservation etc.). A handling fee of US$ 300.00 per person applies.
Section 7: Changes to published material, changes to rates and transportation costs
7.1 Changes before conclusion of the contract
The Pindito GSA reserves the right to make alterations and changes to brochure information, service descriptions, and prices in the brochures and price lists at any time before the time of booking. Should the necessity arise the Pindito GSA will inform the passenger prior to entering of the contract. The date the contract is entered is the date that a booking fee is received by the Pindito GSA.
7.2 Price Changes
In rare circumstances it is possible that prices must be increased. The circumstances under which this may occur are the following:
- Increases in transportation costs (including fuel costs)
- Increases in state taxes and duties (i.e. airport taxes, landing fees, embarkation/disembarkation fees, sales taxes etc.)
- Currency fluctuations
The Pindito GSA reserves the right to raise the agreed price up to 31 days prior to departure.
7.3 Itinerary and transportation changes after booking and before departure
The Pindito GSA reserves the right to change the itinerary and particular services if required due to unforeseen or unavoidable circumstances. The Pindito GSA will make a commercially reasonable effort to offer equivalent alternatives of a comparable standard. The Pindito GSA will inform the passenger of such changes at the earliest possible date and the effect they will have on price.
Section 8: Trip cancellation by the Pindito GSA
8.1 Cancellation for reasons caused by the customer
The Pindito GSA reserves the right to cancel a booking if actions on the customer´s part give justifiable cause to do so. In such instance the Pindito GSA will refund any payments already made. Further claims against the Pindito GSA will not be entertained.
8.2 Force Majeure and unpredictable acts of man
The Pindito GSA reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disasters, epidemics etc.) or unavoidable acts of man (i.e. war, riots, strikes etc.). In the event of this happening the Pindito GSA will advise you at the earliest possible date. No refunds for cancellation due to reasons of Force Majeure will be given.
8.3 Trip cancellation by the Pindito GSA for other reasons
The Pindito GSA reserves the right to cancel a trip for other reasons that are unavoidable and will inform the customer at the earliest possible date.
Section 9: Changes to the itinerary and services
If the Pindito GSA deems it necessary to change an itinerary during a trip (i.e. due to weather conditions etc.) and the trip is adversely affected then the Pindito GSA will refund the difference between the agreed tour price and the services actually provided.
Section 10: Damages
10.1 Damages resulting from personal injury, illness or death
I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless Pindito GSA from any and all claims, demands, or causes of action related to the this Agreement which are caused by illness, personal injuries or death which may be sustained by reason of, or while engaged on, any trip whether due to the ownership, maintenance, use, operation or control of any aircraft, helicopter, automobile, bicycle, boat, vehicle, hotel, common carrier or any other conveyance used in carrying out these trips. The Pindito GSA assumes no liability due to any cause whatsoever whether caused by failure or delay or other irregularity, acts or omissions occurring during a trip under which the means of transportation or other service provided thereby is offered or supplied by owners, operators or public carriers for and on behalf of the Pindito GSA.
10.2 Damages from certain causes
The Pindito GSA shall not be responsible for any injury to person (whether or not resulting in death) or damage to property arising out of any act of war, insurrection, revolt or other civil uprising or military action occurring in the countries of origin, destination or passage. In case of a medical problem arising during the voyage, either on board or on shore, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passenger.
10.3 Loss or damage to personal belongings
The Pindito GSA does not take any responsibility for loss or damage to guest´s personal belongings that are due to Force Majeure causes (refer to Section 10.2).
Section 11: Disabilites
The undersigned certifies that they not have any mental, physical or other condition or disability that would create a hazard for himself / herself or other passengers. The Pindito GSA reserves the right to cancel or withdraw any person as a member of the tour at any time.