Party con Dulzura

 Terms and Conditions

1. Booking & Order Confirmation
   
   1. Submitting an order form does not guarantee availability. 
   2. All bookings must be personally reviewed and approved by Party con Dulzura. 
   3. Your date is officially reserved only after:
      • Your order is approved by Party con Dulzura, and
      • Your 100% deposit is received.
2. Payment Policy
   1. A 100% deposit is required for order fulfillment.
   2. The remaining balance is due upon arrival at your event, before setup begins.
3. Display Deposit (Dessert Tables Only)
   1. A $30 refundable display deposit is required for all dessert table setups. 
   2. The deposit will be returned after pickup if all items are:
      • Undamaged
      • Returned in full
4. Delivery & Travel
   1. A $15 delivery is offered in the product list. This fee includes events in:
      • Tulare
      • Visalia
      • Farmersville
      • Exeter
      • Woodlake
5. Presentation & Customization
   1. All dessert tables include printed cards describing each item. 
   2. Chocolate-Covered Items
      • Colors will be customized to your theme, if you have any specific ideas please share via email or dm. 
   3. Design Policy
      • Only color customizations are offered. 
      • No additional images, characters, logos, or themed designs will be added. 
6. Snack Cart Serving
   1. Serving is included in the snack cart package price. 
   2. Party con Dulzura will serve guests until the snacks are finished or for up to 3 hours, whichever comes first. 
   3. Additional serving time (if product remains) may be available for an added hourly fee, subject to availability. 
   4. If the client requests early closure or pauses in service, the original service window still applies. 
7. Setup & Pickup 
   1. Setup time varies depending on the package and event location. We will coordinate with you for each event. 
   2. Please ensure the setup area is:
      • Clean
      • Accessible
      • Ready upon arrival
      • Provided with white foldable table and with a table cloth
   3. Pickup time will be coordinated in advance. Additional fees may apply for:
      • Delayed access
      • Extended wait times
      • Last-minute location changes
8. Cancellation & Rescheduling
   1. The 50% deposit is NON-REFUNDABLE under all circumstances. 
   2. Cancellations made within 3 days of the event will require full payment. 
   3. Rescheduling is allowed ONCE, subject to availability. 
   4. If the new date is unavailable, the deposit remains non-refundable. 
9. Client Responsibilities
   1. Clients agree to:
      • Provide accurate event details (location, time, access instructions).
      • Ensure safe conditions for setup and service.
      • Protect all Party con Dulzura equipment from damage, weather, or misuse.
      • Supervise children around displays and equipment. 
10. Food Safety & Allergies
    1. All items are prepared with standard food-safety policies. 
    2. Party con Dulzura is NOT responsible for allergic reactions. 
    3. It is the client's responsibility to inform guests of potential allergens. 
11. Weather & Outdoor Events
    1. Outdoor setups must be fully shaded and protected from heat, wind, and rain. 
    2. If severe weather makes it impossible to set up safely, the client may:
       • Reschedule once at no additional fee, subject to availability.
       • Apply their deposit to a future date within 6 months. 
    3. If the client chooses to proceed despite weather risks Party con Dulzura is not responsible for:
       • Melted, damaged, or compromised desserts. 
       • Wind-blown decor. 
       • Equipment damage caused by weather exposure. 
    4. Refunds will not be issued if the client insists on an outdoor setup against recommendations. 
12. Photography & Marketing
    1. Party con Dulzura may take photos of your setup for marketing purposes. 
    2. If you prefer not to have your event photographed, please notify us in writing before the event date. 
13. Agreement
    1. By submitting an order form and paying the deposit, the client acknowledges and agrees to all Party con Dulzura policies and terms.