Intro

Service Information

• DA - 1 Session per fortnight (Generally but your individual service may vary)
• HM Gardening - 1 Session per month (Generally but your individual service may vary)
• HM Maintenance - As needed

FEES

• Domestic Assistance: $17 per 2-hour service
• Home Maintenance/Gardening: $35 per session
• If you can't afford to pay you can claim financial hardship, Reduced rate 50% or 0%

PRIVACY & DATA COLLECTION

• We must collect and report your My Aged Care ID to the government's Data Exchange system. This is required by law under the Aged Care Act 2024 and is NOT optional
• Caura uses AI-assisted and generative tools to help us with administrative tasks
• We maintain full compliance with all Commonwealth privacy and data protection laws when using these technologies.

Answer: AI chat interfaces are being added into most software products; this includes Microsoft 365 (Outlook, Excel, Word, etc), it also includes our internal systems that communicate with them. These systems do not have permission to access or modify your data in our database. We have our admin staff check the accuracy of data compiled or generated using these tools. We take your privacy seriously and maintain strict access controls to safeguard your data.

DEX refers to the Data Exchange, a service run by the Department of Social Services. This is how we report the work we do in the community to the federal government who funds us.

The Department of Health, Disability and Ageing administer the My Aged Care portal & CHSP. They have your data, but they can’t share your personally identifiable data to DEX without your consent. We do report data including your Aged Care Number for each session we deliver, but your name and address are not shared by default. This is mandatory under the new Aged Care Act 2024.

The good news is that this is entirely optional, you can ignore it and nothing will change with your current service.

Client Information

Client Address

Housing Situation

Contact Information

LAST RESORT ONLY

Please ask the client of they have a son/daughter/supporter with an email before selecting this option...

Emergency Contact

Care Plan Information

Please provide at leased 2 Goals that Caura will help the client achieve.

SERVICE AGREEMENT

• W will send a service agreement via preferred contact method
• The agreement has 2 parts:
  • Part 1: the Contract with terms of service
  • Part 2: An Appendix with a full statement of rights and responsibiliies under the new Aged Care Act 2024
• Please read the service agreement AND the appenices BEFORE signing the agreement. 

 

CARE PLAN - SERVICE PLAN

• You will also receive a Care & Services Plan with more information about your services

Don't forget to upload the client report to sharepoint:

UPLOAD SNAPSHOT TO SHAREPOINT HERE