I agree to the following policies:
Tarnish Replacement Policy:
- Within 30 Days: If your chain tarnishes and is unable to be cleaned with fomaning cleanser or the provided polishing cloth, we will provide a
replacement with the same chain or one of equivalent value
at no additional cost.
- 30-90 Days: We offer a replacement chain at a 50% discount and will make every effort to make the situation right.
- Beyond 90 Days: Customers will be responsible for the full
replacement cost, and no refunds will be provided.
- The above listed policy is null and void if the tarnish is due to lack of care steps taken from the provided care card, such as tarnish from lotion, self tanner, etc.
Photo & Video Consent Policy:
- I hereby give permission to Linked by Jessica Sanborn LLC and its employees to capture photographs or videos of me, including my likeness
and overall appearance during my visit/appointment.
I understand that these photographs and videos may be utilized
for promotional and marketing purposes, including but not limited
to social media, websites, printed materials, and other marketing platforms. I acknowledge that Linked by Jessica Sanborn LLC has the
right to edit and use these photographs and videos as they deem
appropriate.
- I also understand that I will not receive any form of compensation
or financial remuneration for the use of these photographs or
videos.
- I recognize that once the photographs or videos are published,
Linked by Jessica Sanborn LLC cannot control the use of these images by
third parties, who may utilize them for their own purposes.
I release and discharge Linked by Jessica Sanborn LLC, its owners, and
employees from any and all claims, demands, or causes of action
that may arise from or be connected to the use of the photographs
or videos.
- I hereby confirm that I have read and fully understand the terms
of this consent form, and I have had the opportunity to ask any
questions before signing.
- By signing this form, I certify that I am at least 18 years of age. If
under 18 years of age, a parent or legal guardian must sign this
consent form.
Permanent Jewelry Assurance Policy:
The term “permanent” as it relates to welded jewelry may not always be guaranteed due to normal wear and tear as well as other unforeseen accidents. To provide peace of mind, we have established the following assurance policy.
- Terms of Purchase - At time of Purchase:
- Each piece is custom-made by a certified welder, and all sales are
final once payment is completed. Due to the personalized nature of each piece, exchanges or refunds are not available after the sale is finalized.
- Permanent Jewelry Rewelding Policy:
- Our permanent jewelry comes with a one year limited warranty from the date of placement. The warranty covers defects in materials or workmanship under normal wear and proper care. The warranty does not cover damage caused by improper care, negligence, accidents, or unauthorized modifications. If the jewelry breaks at the site of connection, please contact for reweld. Reweld warranty will be honored for up to one year from date of placement.
- Customer Satisfaction Policy:
- Upon completion of the install, customers will have their piece photographed at the weld site. The customer will sign off that their piexce was completed to their satisfaction, indicating that they are leaving their appointmet with a piece that has been welded with the finest craftsmenship.
- If the customer is dissatisfied, Linked by Jessica Sanborn LLC will do everything possible to rectify the dissatisfaction by addressing the concerns of the customer. If the customer is still dissatisfied by the service and there is no resolution, Linked by Jessica Sanborn LLC will retain all materials and the customer will not be charged for the appointment.
- Additional Care Policy:
- We recommend an annual check-up on your permanent jewelry. Linked by Jessica Sanborn LLC offers a complimentary inspection and cleaning service within the first year of purchase to ensure your piece remains in the best possible condition.
- Each Linked by Jessica Sanborn LLC Permanent Jewelry customer will receive a Care Kit upon completion of their installation. Inside, custoners will find a Care Card with instruction of how to care for their new piece of jewelry, a polishing cloth, and contact information for Linked by Jessica Sanborn LLC, as well as a loyalty card and friend referral card for a furtur discounted purchase. Customers are required to adhere to the care instructios on the Care Card for policies and warantee to remain in effect.