Alterations & Measurments Policy
Our goal is always to deliver garments that fit beautifully the first time. When measurements are submitted using our measurement guide, we rarely run into fit issues.
If a tailoring error occurs on our end, for example a missed detail, incorrect sleeve length, or similar production mistake, we will absolutely take responsibility. In those cases, we will either cover the cost of the necessary adjustment or help coordinate a solution to correct the issue.
However, we’re not able to cover alterations that result from factors outside of production. This includes things like:
• Incorrect measurements submitted
• Body changes after measurements are taken (weight change, pregnancy, etc.)
• Personal fit preferences after delivery (wanting a tighter or looser fit, style changes, etc.)
In those situations, we’re always happy to help recommend a tailor or guide you on the best way to adjust the garment, but alteration costs would be handled by the client.
Please Note this measurement guidance is complimentary. Fabric, tailoring, shipping, and handling fees are all invocied separately.