Alterations Policy
Our goal is always to deliver garments that fit beautifully the first time. When measurements are submitted using our measurement guide, we rarely run into fit issues.
If a tailoring error occurs on our end, for example a missed detail, incorrect sleeve length, or similar production mistake, we will absolutely take responsibility. In those cases, we will either cover the cost of the necessary adjustment or help coordinate a solution to correct the issue.
However, we’re not able to cover alterations that result from factors outside of production. This includes things like:
• Incorrect measurements submitted
• Body changes after measurements are taken (weight change, pregnancy, etc.)
• Personal fit preferences after delivery (wanting a tighter or looser fit, style changes, etc.)
In those situations, we’re always happy to help recommend a tailor or guide you on the best way to adjust the garment, but alteration costs would be handled by the client.