Office Policy
Thank you for choosing Chiropractic Advantage for your health care needs. We are committed to providing you with exceptional care and service. To ensure we can serve you and all our patients effectively, we've outlined our office policies below.
Payment Policy
We operate on a simple, straightforward payment model. Payment is due in full at the time of service, which allows us to keep our fees competitive and focus on your care rather than insurance paperwork. We accept cash, checks, and credit/debit cards.
Please note that we do not accept payment on lien for personal injury or worker's compensation cases.
Health Insurance
Many health insurance policies now cover alternative health care. However, we've found that a significant number of plans have co-pays that exceed our fees. For this reason, we do not submit claims directly to insurance companies. You are welcome to file for reimbursement on your own, though we cannot guarantee what your insurance will cover.
Respecting Everyone's Time
Our goal is to provide quality, timely care to every patient. When you schedule an appointment, you're reserving dedicated time with our providers-time that becomes unavailable to other patients who may need care. We deeply appreciate your consideration in helping us serve everyone effectively.
Appointment Reminders and Confirmation
We'll send you text and email reminders about your upcoming appointments. To help us manage our schedule efficiently, we ask that you confirm your appointment through our text reminder system or by calling our office. Any unconfirmed appointments will be automatically released back into our schedule at 6 PM the day before, making that time available to other patients. Same-day appointments are automatically confirmed.
If You Need to Cancel or Reschedule
We understand that life happens! If you need to cancel or reschedule, we simply ask that you let us know by 5 PM on the day before your appointment. This advance notice allows us to offer your appointment time to another patient who may be waiting for care.
To cancel or reschedule:
- Reply to your appointment confirmation text, or
- Call our office during business hours:
Monday-Thursday: 8 AM-6 PM
Friday: 8 AM-12 PM
Late Cancellations and Missed Appointments
To help us maintain appointment availability for all patients, we have a $50 fee for cancellations made after 5 PM the day before your appointment, or for missed appointments without notification. For new patients, a late cancellation or no-show for your first appointment will result in the full new patient fee.
We truly appreciate your partnership in helping us provide excellent care to our entire patient community.
I have read and understand the office policies outlined above. The information I have provided is accurate to the best of my knowledge.
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