5S Audit Scoring System
  • Impact Audit

  • Are you a Studio Owner or an NPO Leader?*
  • When a new parent asks about availability at 8 PM, how fast do they get a human response?*
  • How many hours per week does leadership spend on clerical tasks (billing, makeup classes, etc.)?*
  • On a scale of 1-10, how confident are you that your registration data is 100% accurate across all platforms?*
  • In the last 30 days, how many "trials" did not receive an automated follow-up?*
  • How long does it take for a first-time donor to receive a personalized (non-generic) acknowledgement?*
  • Do you have a centralized "agent" for deadlines/data, or is it a manual scramble?*
  • What percentage of program coordinators' time is spent on manual data entry vs. direct service?*
  • How many "lapsed" donors (6 months) are sitting without an automated re-engagement touchpoint?*
  • Could you generate a comprehensive impact report for a major donor in under 5 minutes?*
  • Should be Empty: