Digital Materials Support Form
We are sorry you are facing issues, but don't worry, we can help you.
Please complete the form below to help us assist you as quickly and efficiently as possible with your access to CCLS digital materials.
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Personal information
Please provide your personal information below so we can identify your request and assist you more efficiently.
Name
*
First Name
Last Name
Email
*
example@example.com
Position
*
Student
Student's Legal Guardian
Staff Member
Student's Name
*
CCLS Unit
*
CCLS Boca Raton
CCLS Brownsville
CCLS Budapest
CCLS Delran
CCLS Houston
CCLS Long Branch
CCLS Miami
CCLS New Jersey
CCLS Newton
CCLS Orlando
Colegio Garcia Flamenco
Course
*
English
Spanish
English Level
*
1
2
3
4
5
6
7
8
9
10
11
Spanish Level
*
1
2
3
4
5
6
7
Are you part of MyCCLS Pilot Project, the 100% digital platform we are developing?
Yes
No
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Access Information
This information is essential for us to locate your account and assist you more efficiently.
Email address used to access* the platform:
*
Please upload here the photo of the WORKBOOK* access code.
*
Browse Files
Drag and drop files here
Choose a file
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Please upload here the photo of the TEXTBOOK* access code.
*
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Issue Description
Please select the option(s) that best describe the issue you are experiencing. This will help our support team understand the problem and provide a faster and more accurate solution.
Issue Description
*
I am not able to create my account.
I forgot my password.
I am not able to register my access code.
I can access the platform and have already registered the code, but when I click on the Workbook icon, the page is blank or keeps loading and never opens.
I can access the platform and have already registered the code, but when I click on the Workbook icon, I am redirected to a registration page.
Other.
Please, describe your issue:
*
Please upload here the screenshot of the error message or screen (if applicable)
*
Browse Files
Drag and drop files here
Choose a file
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Authorization
Privacy Notice: The information provided in this form will be used solely for support and assistance purposes related to CCLS digital materials. Your data will be handled confidentially and will not be shared with third parties outside the CCLS/CCAA support teams.
Password Reset Authorization: In some cases, we may need to reset your password to test access and properly diagnose the issue.
*
I understand and authorize a password reset if necessary.
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