Accidents, theft, breakdowns, and police contact
If any incident occurs, you will:
- Call 911 when needed.
Call EAGLE OPS as soon as possible, and no later than 2 hours.
- Take photos of the scene, vehicles, plates, and any injuries.
- Get names, phone numbers, and insurance info from involved parties.
- Get a police report number when applicable.
- Not admit fault or agree to pay at the scene.
- Cooperate with the insurance claim process.
- If you used a phone while driving, drove after drinking, or any other person drove the vehicle, you agree you are responsible for all costs not covered by insurance, including deductibles, damage, towing, and third-party claims.
Title: Breakdown and recovery plan
If the vehicle breaks down or becomes unsafe to drive:
Pull over to a safe location.
Turn on hazard lights.
Call 911 if needed.
Call EAGLE OPS as soon as possible, and no later than 2 hours.
Do not keep driving if a warning light indicates overheating, low oil pressure, or brake failure.
Do not leave the vehicle unattended unless safety requires it.
EAGLE OPS assistance:
EAGLE OPS will help arrange retrieval of the vehicle.
EAGLE OPS will pay for one Uber ride for you back to work or home when the vehicle becomes disabled.
You must contact EAGLE OPS before booking the ride unless there is an emergency.
Driver-caused breakdowns:
If the breakdown results from prohibited use, negligence, or misuse, EAGLE OPS will still help retrieve the vehicle and provide the Uber ride described above.
You remain responsible for costs not covered by insurance tied to your actions, including damage, towing, storage, cleaning, tickets, and repairs.