Patient Experience Survey

Patient Experience Survey

Welsh Government Community Pharmacy Premises Improvement Project
As part of the Welsh Government Grant received in 2025 for Premises Improvement at Nanty Pharmacy, we are required to gather feedback on the impact the changes to the premises have had. If you have accessed NHS services at Nanty Pharmacy since April 2025, we would be grateful to hear your thoughts on the below criteria. Thank you!
What services have you used at Nanty Pharmacy since April 2025? Please tick all that apply:

Prescription CollectionCommon Ailments ServicePharmacist Prescribing ServiceContraceptionSmoking CessationOther
Please rate each statement below from 1* (Very Poor) to 5* (Excellent)
Consultation Room comfort
Consultation Room accessibility
Waiting area comfort
Waiting area accessibility
Range of NHS services
Ease of access to services
Waiting time
Overall satisfaction
Please select whether you agree or disagree with the following statements: The improvements to the pharmacy premises have...
Made pharmacy services more easily accessible

1

2

3

4

5

1 is Strongly Disagree, 5 is Strongly Agree
Increased availability of NHS services

1

2

3

4

5

1 is Strongly Disagree, 5 is Strongly Agree
Made the waiting area more comfortable

1

2

3

4

5

1 is Strongly Disagree, 5 is Strongly Agree
Made the pharmacy more accessible for pram/wheelchair users

1

2

3

4

5

1 is Strongly Disagree, 5 is Strongly Agree
Do you have any further comments on the new consultation room; the new waiting area; or the quality of the service you have received?
Should be Empty: