The Home Care Inside Optimizer is a diagnostic tool designed to give your home care operations objective insights into how the short-visit services are functioning.
Rather than relying on assumptions or anecdotal experience, the Optimizer evaluates the structural realities of short-visit services to identify where performance is strong, where risk exists, and where improvement will have the greatest impact on profitability and scalability.
For the purpose of this diagnostic:
Short-visits refer to service models where a caregiver visits multiple clients during a single shift.
The caregiver is paid for the entire shift, regardless of how much time is spent with clients.
Client visits are typically one hour or less.
Long visits refer to service models where a caregiver serves one client during a shift and is paid based on the time spent with that client.
These two service models are managed very differently. The Optimizer focuses solely on short-visit operations.
Important Note
If you cannot confidently answer a question, that uncertainty is not a failure—it is an opportunity for improvement.