Drop-In Care Policies Acknowledgement
Please read and acknowledge the following policies before booking services:
1. Access to Home
Client agrees to provide safe and reliable access to the home at each scheduled visit (key, lockbox, or code). If I am unable to access the home due to incorrect information or lockout, the visit will still be charged.
2. Pet Health & Behavior
Client confirms that all pets are up to date on vaccinations and free from contagious illness. Any history of aggression, anxiety, or special handling needs must be disclosed prior to service.
3. Emergency Care Authorization
In the event of an emergency, I am authorized to seek veterinary care for your pet at the listed veterinary clinic or nearest emergency facility. All veterinary expenses are the responsibility of the owner.
4. Cancellations & Schedule Changes
Cancellations must be made at least 24 hours in advance.
Same-day cancellations or missed visits may be charged in full.
5. Payment Policy
Payment is due in advance unless otherwise agreed upon. Services will not be rendered without payment confirmation.
6. Liability
While every reasonable precaution will be taken, I am not responsible for:
Illness or injury due to pre-existing conditions
Damage caused by the pet to the home
Incidents resulting from undisclosed behavioral issues