• Contact Information

  • Issue

  • Please choose the most appropriate option from the dropdown menu below. Answers to most frequently asked questions can be found below.

  • PRODUCT BACK-IN-STOCK DATES

    Estimated back-in-stock dates can be found on our product pages, above the details section. Please note that these dates are subject to change. You can also click on the “Notify Me When Available” button to sign up to be contacted when the item comes back into stock. Unfortunately, we cannot accept preorders for out-of-stock items.

  • Where's My Order?

  • - Order status can be checked on the Account page, under Your Orders
    - Allow 2 business days, excluding holidays, for items to ship
    - Please note items may arrive in multiple shipments.
    - If your order is marked as Delivered, please allow 24-48 hours for the package to arrive. Carriers often mark packages as delivered early.

  • Returns

  • Please contact info-ca@theyamazakihome.com to initiate a return.

    Include your Order Number, SKU to return, and reason for return.

    You will be provided with a label with which to return your product, and will be refunded the product cost minus a $8.99 CAD return fee once the label has been scanned by the carrier.

  • Product Questions

  • Brand Ambassadors

  • Do you get excited about home decor, design, organization, and all things Yamazaki Home? Are you passionate about producing professional, engaging, and creative content in new and exciting ways? We’d love to connect.
    Please share your social account, as well as any relevant information, including your portfolio and rate card.

  • Press & Media

  • Are you interested in featuring one of our products? Please contact us, and a member of our team will contact you shortly.

  • Wholesale, Trade, and Professional Inquiries

  • Yamazaki Home offers a professional trade program to members of professional design organizations related to, but not limited to interior design or architecture professionals.

    To apply for these benefits, please fill out the information below and a representative will get back to you.

    To save time on your application:
    Create an account on our website and use that email address to submit your request below.
    Provide either proof of your registered business or accreditation documentation.

  • Data Privacy Rights Request

  • At Yamazaki Home, we take your privacy very seriously.

    Our Privacy Policy describes the types of personal information that we collect, how we use it, how and when we share it, and the rights you have with respect to your information. It also explains how we communicate with you and how you can make inquiries and requests to us about your information. We strive to help you understand how we use your information to improve our products, services, marketing, and interactions with you, as part of our commitment to maintaining your trust.

    For any questions related to privacy concerns, please feel free to contact us.

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Should be Empty: