By submitting this form, I acknowledge that I have reviewed and understand the redemption period associated with my travel certificate. The redemption period was identified at the time of booking the certificate, and I am responsible for adhering to the specified timeframe for travel arrangements.
Key Terms & Acknowledgments:
✨ Holiday Processing Notice: Due to the holiday season and increased volume, standard processing time is 6–8 weeks. Reimbursements over $2,000 may take up to 10 weeks to process. We appreciate your patience and commitment to our community experience!
-Certificate Expiration: The certificate must be redeemed within the designated redemption period. Failure to do so may result in forfeiture of the prize, with no extensions or substitutions allowed.
- 90 day Gap: After use of a certificate there will be a 90 day gap before you can redeem another. Please note that this applies to previously purchased and newly purchased certificates. Does NOT include - Spa, Dinner or small flight certificates
-Booking Deadline: All travel arrangements must be confirmed within the required timeframe as communicated at the time of booking the certificate. Late submissions or failure to book within this period may render the certificate void.
-Advance Notice Requirement: Travel requests must be made at least six weeks in advance of the preferred travel dates. No last-minute bookings will be accepted. Requests submitted with less than six weeks’ notice may not be accommodated.
-Availability & Restrictions: Travel is subject to availability, blackout dates, and booking restrictions. If preferred travel dates or destinations are unavailable, alternate options may be provided.
-Non-Transferability: The certificate is non-transferable and may only be redeemed by the original recipient as recorded at the time of issuance.
-Certificate Value & Additional Costs: I understand that my certificate covers up to the amount specified on my certificate. If my selected flight or hotel exceeds this amount, I am responsible for covering the difference. Any additional costs, including taxes, fees, upgrades, or personal expenses, are my sole responsibility.
-Required Documentation: I understand that I must provide valid identification, passports, visas (if applicable), and any other necessary travel documents. Failure to provide these may result in forfeiture of the certificate.
Acknowledgment & Agreement:
By signing below, I confirm that I have read, understand, and agree to the redemption period and terms outlined above. I acknowledge that failure to comply with these terms may result in the forfeiture of my travel certificate.