Group Code of Conduct
To keep the group a safe and inclusive space for all the following conduct guidelines must be followed by all members:
- I will be inclusive and respectful of others.
- I will be kind and considerate to the diverse ways in which we communicate.
- I will not pressure anyone to share any personal information they do not want to share.
- I will be patient with those who are still learning or willing to learn
- Do not be afraid to ask questions – this is how we learn
- Everything spoken about during group should remain private and confidential – I will not use any group members name or other personal details when talking or sharing stories outside of the group. Group is a safe space and not all who attend the group are publicly out to family/friends.
- The group facilitator’s work mobile is only accessed Monday – Wednesday, 9am-4:30pm. The mobile is used to contact Group members about meetings and activities. Only contact the facilitators work mobile in response to the facilitator or for matters relating to the Group. The mobile is not to be contacted in emergency or crisis situations.
Problem Solving
If you have any problems in the group, please let the facilitator know and they will help you.
headspace Ballarat can remove any members from the group who are not following the Group Code of Conduct.
Care and Support for Group Members
headspace Ballarat promotes early intervention and help-seeking for mental health and drug and alcohol issues. It is important if you (or another group member) are feeling mentally unwell or are in a crisis situation and believe that you are at risk to yourself or others, that you contact a trusted adult or an appropriate support service to get the right help. These services and their contact details are listed below:
Regional Triage/Psychiatric Services (24/7)– 1300 363 788
Police or Ambulance (24/7 and complete welfare checks or transport to hospital)– 000
Lifeline (24/7)– lifeline.org.au or 13 11 14
Kids Helpline (24/7)– kidshelp.org.au or 1800 55 1800
eheadspace (7 days, 3pm-10pm)– eheadspace.org.au or 1800 650 890
Qheadspace- online
Rainbow Door- rainbowdoor.org.au or 1800 729 367
headspace Ballarat– 5304 4777 (not a crisis service)
I have read the information above and agree to abide by the Group Code of Conduct.