Mon Valley Initiative Feedback Form
MVI would like your feedback so that we can continue to improve our services! This survey should take about 5 minutes and is completely optional -- your answers do not affect the services you receive and are kept strictly confidential.
What MVI program area have you had experience with? (Select all that apply)
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Housing Counseling - Jonathan Weaver
Workforce Development & Financial Coaching (Homestead or Charleroi location)
Real Estate Development (single-family homes or apartments built/managed by MVI)
Community Development - Dionna Rojas Orta or Maddie Nagel
Other
Please tell us a little more about why you interacted with Mon Valley Initiative. What led you to reach out to us?
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How did you first hear about Mon Valley Initiative?
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Community Event/Meeting
Flyer/Brochure
News Article
Online Ad (Google Ad, Facebook Ad, etc.)
Referral From Another Agency
Search Engine (Google, Bing, etc.)
Social Media (Facebook, Twitter, Instagram, etc.)
Walk-in/Saw Your Location
Word of mouth
Other
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Your experiences with MVI services
If any of the below do not apply to you, please select the N/A option.
For each of the topics below, how would you rate your experiences with MVI?
Rows
Poor
Fair
Good
Excellent
N/A
Customer service by MVI staff
Convenience & accessibility of programming
Variety of employer & educational opportunities
Please select how strongly you agree or disagree with the following statements regarding your experiences with MVI.
Rows
Strongly disagree
Disagree
Agree
Strongly agree
N/A
I was treated with dignity and respect.
Things were explained to me in a way that I could understand.
It was easy to get in touch with staff.
Staff listened to me.
Please tell us about your experiences with the services you received.
Rows
Not at all
Somewhat
Very
N/A
How helpful were the resources provided to you?
BEFORE receiving MVI services, how prepared did you feel to meet your goals?
AFTER receiving MVI services, how prepared do you feel to meet your goals?
Additional comments
If you participated in our programs, what barriers/challenges did you face when working on your goals and how did MVI help/not help in overcoming them?
Is there anything else you would like to share about your experiences with MVI? If so, please fill out the below.
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Would you recommend MVI?
How likely are you to recommend our programs to a family member or friend?
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Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
What is the most important reason for your score?
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Final information
Are you comfortable with MVI including your experiences in reports? Your name and information will be kept strictly confidential.
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Yes
No
If necessary, are you okay with us contacting you for more information on your survey? If so, please make sure to include your name, as well as an email and/or phone number, below.
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Yes
No
Name
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First Name
Last Name
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Email
example@example.com
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SUBMIT
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