⚡Asia Paddle Warranty Form

Asia Warranty Form
Our Asian paddle warranty claim currently extends to the following countries:
- Vietnam
- Malaysia
- Philippines
- Singapore
- Japan
- South Korea
- Hong Kong
- Taiwan
- Thailand
- Indonesia
- Brunei
Your Name

First NameLast Name
Email
example@example.com
Country
Conditions for paddle warranty outside of Malaysia
- A $25 USD replacement fee is required to cover processing and shipping for addresses outside of Malaysia.
- You agree to ship the return paddle to one of our facilities at your own expense. You must save & send the tracking number to support-asia@selkirk.com
Address

Address Line 1

Address Line 2

CityState / Province

Postal / Zip Code
Phone Number

Select Your Paddle and Warranty Issue
If you are requesting a warranty for more than one paddle, please submit a separate claim for each paddle.
Your Paddle
Don't see your paddle?

To be eligible for warranty coverage, paddles must feature an edge guard and have an MSRP of $99.99 or higher. If your model isn't in the dropdown, it may not meet these specific requirements.

If you are having trouble determining your paddle series, click here to review paddles on selkirk.com to assist you.
What is covered:

Selkirk's Asia Warranty is limited to edge guard manufacturing defects on Selkirk Sport, Selkirk Labs, and SLK paddles with an MSRP of $99.99 or more.

Coverage expires six months after the original purchase date.

This coverage does not apply to issues including, but not limited to: rattling, handle breaks, face cracks, loose or damaged end caps, normal wear and tear, damage caused by abuse, negligence, misuse, user modification or unauthorized repair, chips to the top or sides of edgeless paddles, or the natural breakdown, fading, or wearing of graphics or textured surfaces over time.

Warranty is available for manufacturing issues on paddles for six months from the purchase date. Please provide a receipt of your purchase below for verification from an authorized Selkirk dealer.

Selkirk Sport holds the sole discretion to determine whether a damaged paddle is covered under our six month warranty. Selkirk Sport has the sole discretion to determine whether to replace or repair a paddle covered under our limited six month warranty. Replacement paddles are not covered under our six month limited warranty.
What is covered:

Selkirk's Asia Warranty is limited to edge guard manufacturing defects on Selkirk Sport, Selkirk Labs, and SLK paddles with an MSRP of $99.99 or more.

On Labs Project Boomstik, Selkirk's Asia Warranty also covers paddle face cracks.

Coverage for all Selkirk Sport, Selkirk Labs, and SLK paddle warranties expires six months after the original purchase date.

This coverage does not apply to issues including, but not limited to: rattling, handle breaks, loose or damaged end caps, normal wear and tear, damage caused by abuse, negligence, misuse, user modification or unauthorized repair, chips to the top or sides of edgeless paddles, or the natural breakdown, fading, or wearing of graphics or textured surfaces over time.

Warranty is available for manufacturing issues on paddles for six months from the purchase date. Please provide a receipt of your purchase below for verification.

Selkirk Sport holds the sole discretion to determine whether a damaged paddle is covered under our six month warranty. Selkirk Sport has the sole discretion to determine whether to replace or repair a paddle covered under our limited six month warranty. Replacement paddles are not covered under our six month limited warranty.
Receipt Upload

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Current Paddle Series (Hidden)
Current Paddle Shape (Hidden)
Warranty Eligibility Requirement

To be eligible for a warranty claim in your region, a paddle must feature an edge guard AND have an MSRP of $99.99 or more. The paddle series you have selected is an edgeless design or does not meet the requirement of $99.99 or more for a warranty claim.

Think there’s a mistake? If your paddle does have an edge guard, please review the "Your Paddle" section above to ensure you have selected the correct model. If you are having trouble determining your paddle series, click here to review paddles on selkirk.com to assist you.
See an explanation and example of each warranty issue below.

After you have selected your warranty issue in the dropdown below, scroll to the bottom to move onto the next page.
Warranty Issue
Warranty Issue (Boomstik)
Is there a loose edgeguard in addition to the paddle's issue?
Please describe the paddle issue
Warranty Issue (Hidden)
Issue Not Covered Under Warranty

Our current warranty program only covers manufacturing defects specifically related to the paddle edge guard. Because your reported issue does not involve the edge guard, it does not meet the requirements for a replacement claim. We appreciate your understanding.

Upload Paddle Photos
To expedite your warranty claim processing, please upload photos of your paddle below. Also, please make sure that the photos are clear so that our support reps can quickly verify the issue and process your warranty claim.

Photos are required, but if a video would be helpful to further demonstrate the issue, please upload it below.

Thank you!
Photo of the front

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Photo of the back

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Photo of the issue

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Video of the issue (Optional)

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Can't upload the photos?
Text us your photos instead

If you are unable to upload photos here, we have the option of receiving them from you via text message. Please text the photos along with YOUR NAME OR CLAIM NUMBER (provided to you after completing this form) to 208-996-8686 after you finish the claim. Providing photos will help to avoid the delayed processing times outlined below.

Processing Time

Please plan for approximately 2-3 weeks turnaround time. In other words, from the time you ship the paddle to our facility, you should receive a replacement paddle within 3 weeks if your warranty claim is approved.

Once your warranty claim has been submitted, an evaluator will follow up within 3-5 business days with additional instructions regarding shipping your paddle.

Once we receive your paddle, we will review it. If your warranty claim is approved, your replacement paddle will ship ASAP.

Review your warranty claim
Name: {yourName}

Email: {email}

Phone #: {phone}

Address: {address}

Country: {country}

Paddle with Warranty Issue: {currentPaddle} {currentPaddle17}

Warranty Issue: {issueHidden}

Requested Replacement Paddle: {replacementSeries} {replacementShape} {replacementColor}
What's Next?

We typically follow up on all claims within 3-5 business days.

If you do not see a follow-up from us, please check your spam/junk/social promotions folder. At times our emails may be mistakenly filtered to those folders by your email provider.

Adding support-asia@selkirk.com to your email contacts list will help to avoid this issue.
Should be Empty:

Issue	Example
Loose Edgeguard This is when the edgeguard around the paddle face is able to be pulled away from the paddle face surface. You may experience a change in how the paddles sounds and/or plays.
Paddle Face Cracking A visible crack in the middle of the paddle face. The center of the paddle is considered the area 1 inch from the edge guard towards the center of the paddle’s face. Cracks can vary from hairline cracks that are visible to raised cracks that are long in length.

Asia Warranty Form

Select Your Paddle and Warranty Issue

Upload Paddle Photos

Request Replacement Paddle

Based on your paddle, you can exchange for any of the following:

Review your warranty claim

Issue	Example
Loose Edgeguard A loose edge guard is when the black border around the paddle face is able to be pulled away from the paddle face surface. You may experience a change in how the paddles sounds and/or plays.