Before proceeding, please take a moment to read and understand the guidelines below. Following these will help us provide you with the best possible service at JTA Holidays.
Guidelines
- You must have an existing booking with us to use Manage My Booking. This service is not intended for general enquiries, and you will be required to enter a valid booking reference.
- MMYB should only be used for amendments or cancellations to existing bookings.
If you need to make changes to a booking departing within the next 7 days, please contact us by phone and select the appropriate option.
- For enquiries relating to the following, please refer to the Agent Tools page on our website:
- Adding baggage to a flight
- Pre-booking seats
- Checking passengers in for their flight
- For general questions about facilities at a property you have booked with us, please visit the hotel’s website for the most up-to-date information.
- To help us manage requests quickly and efficiently, please ensure Manage My Booking is used correctly. When completing the form:
- Select the correct reason for your request
- Provide clear and accurate details in the message box