All warranties cover failure due to manufacturing defects. This warranty does not cover normal wear and tear, such as scratches or dents caused by normal use, or any normal level of rusting due these.
Warranty is only valid if the equipment is installed and maintained in conformity to ExoFit’s installation and maintenance procedures furnished by ExoFit Outdoor Fitness.
• Limited 25-year warranty on main post.
• Limited 5-year warranty on seats and backrests.
• Limited 5-year warranty on moving parts and bearings.
• Limited 3-year warranty on hydraulic pistons.
• Limited 2-year warranty on any rubber or other plastic parts.
Upon written notification of a product’s failure to conform to the applicable warranty, ExoFit will ship the required replacement part(s) to the site at no charge. ExoFit does not cover labor costs associated with removing defective parts or installing replacement parts. Replacement parts are covered only for the remainder of the original warranty period.
To complete your warranty request, please submit this form and include clear photos or videos of the issue. If additional information is needed, ExoFit Customer Support may follow up via email