Master / Digitize Box Billing Inquiry

Master / Digitize Box Billing Inquiry

This form is for requesting that the Fire Department review your Master Box/Digitize Box bill for accuracy and update your bill
Your Name*

First NameLast Name
Email*
example@example.com
Your Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number*
Please enter a valid phone number.Format: (000) 000-0000.

Bill Information

On the top right of the invoice please fill out the numbers shown. If you have multiple invoices please complete this form for each invoice you wish to inquire about.
Customer Number:*
Invoice Number:*
Total Due:*

How can we help?

Please answer yes or no to each required question below and add the additional supplemental information to proceed to the next step.
I am no longer responsible for this property:*
Please tell us what changed regarding your relationship to this property*
Do you have contact information for whoever is now responsible for this property? If so, please share it below — this helps us avoid any lapse in the required monitoring account. Name, Company, Telephone number, address, and/or email would be a huge help!
I received the bill but need to change my address information for next invoice:*
Please fill out your new mailing address below. Note that all boxes on this Invoice will be billed to the new address:*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
I want to dispute a line item on my invoice:*
Please provide more detail and include the BOX ID number on the line you have questions on and we will reach out with more information once we review your inquiry:*
I have another question which is not covered above*
How can we help?*

Thank you for providing all the details above. A member of the Fire Department or Treasury will reach out to you depending on your specific inquiry. Due to the intricacies of the Master Box System, investigating your inquiry may take some time. Please allow up to two weeks before following up.
Should be Empty:

Bill Information