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Most businesses don’t feel heavy because something is “wrong.” They feel heavy because too much is being held together without enough structure.
This assessment exists to help you see the patterns more clearly.
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1
How often do people come to you for decisions they should probably be making themselves?
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All the time - I'm involved in everything, even the small stuff
A lot - Most things end up on my desk for approval
Sometimes - Only major decisions require me
Rarely - My team handles most decisions on their own
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2
When something needs to get done, does everyone know who's actually responsible for it?
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Not really - We usually figure it out as we go
Kind of - Depends on what it is
Mostly - Most things have a clear owner
Yes - Everyone knows who owns what
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3
If you were unavailable for a week, what would happen?
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Everything would fall apart
Some important stuff would get missed or delayed
A few things would stall but we'd mostly be okay
Things would keep running without me
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4
How much important information only exists in your head?
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Pretty much everything - If I'm not there, no one knows how things work
Most things - The important stuff isn't written down anywhere or is hard to find
Some things - Key processes are mostly documented with a bit of digging
Not much - Almost everything is documented and easy to find
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5
For the work you do repeatedly, do you have a documented way to do it?
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No - We wing it every time
Partially - Some things are documented, most aren't
Mostly - Core processes are documented
Yes - Recurring work has clear documented steps
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6
When work gets passed from one person to another, what usually happens?
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Things get dropped or forgotten
It's hit or miss - Sometimes smooth, often messy
Usually okay but I have to follow up to make sure
It moves smoothly without me checking
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7
How often do you have to fix work that wasn't done right the first time?
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All the time - Redoing work is just part of the job
Pretty often - At least once a week
Sometimes - It happens but not constantly
Rarely - Work is usually done correctly the first time
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8
You set up systems and processes. Does your team actually use them?
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Ignored - We have systems but no one uses them
Inconsistent - Some people use them, others don't
Mostly used - People follow systems with occasional exceptions
Yes - Everyone uses the systems consistently
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9
When you give someone a task, what usually happens?
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I end up doing it myself because it's faster
It gets done but I have to remind them multiple times
It mostly gets done with one follow-up
It gets done without me having to check
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10
How often does your team interrupt you with questions they could probably answer themselves?
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Constantly - My whole day is answering questions
A lot - Multiple times every day
Sometimes - A few times a week
Rarely - They figure most things out on their own
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11
Can your team make decisions in their areas without checking with you first?
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No - Everything has to come through me
Only small stuff - Anything important needs my approval
Mostly - They have authority within boundaries
Yes - They own their areas and make decisions confidently
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12
How confident are you that delegated work will get done correctly without your oversight?
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Not confident - I have to check everything
Somewhat confident - I check frequently
Mostly confident - I spot-check occasionally
Very confident - I trust the work will be done right
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13
Can you quickly see what everyone on your team is working on?
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No - I have to ask around
With effort - It requires hunting through tools or messages
Mostly - I can see most of it with some digging
Yes - I have clear visibility at any time
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14
Do you track the numbers that matter in your business?
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Not really - I'm mostly going by gut feel
Kind of - I check numbers when I remember to
Regularly - I look at key numbers monthly
Systematically - I have dashboards and review them weekly
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15
When something goes wrong, how quickly do you find out about it?
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After it's already a big problem
Eventually - Usually a few days later
Pretty quickly - Within a day or so
Right away - I have systems that alert me
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16
How do you keep track of client relationships and follow-ups?
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I don't really - I rely on my memory and email
Spreadsheets or sticky notes
I have a CRM but it's kind of a mess
I have a CRM that's organized and actually gets used
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17
How much of your day feels like putting out fires vs. doing planned work?
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All fires - Every day is reactive
Mostly fires - I spend most of my time reacting
Some fires - Occasional emergencies but mostly planned work
Planned work - I'm operating strategically most of the time
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18
As your business grows, are your systems keeping up?
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No - everything feels heavy and clunky
Barely - Things are starting to break down
Mostly - Systems are holding up pretty well
Yes - Systems scale as we grow
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19
How much of your work could be automated or done more efficiently?
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Almost everything - We're doing way too much manually
A lot - There's tons of manual work that shouldn't exist
Some - A few processes could be streamlined
Not much - Most things are already pretty efficient
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20
If you had to describe how your business runs right now, what would you say?
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It's breaking - Things are falling apart
It's fragile - Holding together but feels like it could break anytime
It's functional - Working but definitely has room to improve
It's solid - Operations are stable and sustainable
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21
Calculation
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22
Enter your email to receive your results.
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example@example.com
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